Title: Error message at checkout
Last modified: October 20, 2022

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# Error message at checkout

 *  Resolved [markvortex](https://wordpress.org/support/users/markvortex/)
 * (@markvortex)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/error-message-at-checkout-2/)
 * Customers are getting the following error message at checkout
 * A new entity was found through the relationship ‘MailPoetEntitiesSendingQueueEntity#
   task’ that was not configured to cascade persist operations for entity: MailPoetEntitiesScheduledTaskEntity@
   28466. To solve this issue: Either explicitly call EntityManager#persist() on
   this unknown entity or configure cascade persist this association in the mapping
   for example @ManyToOne(..,cascade={“persist”}). If you cannot find out which 
   entity causes the problem implement ‘MailPoetEntitiesScheduledTaskEntity#__toString()’
   to get a clue.
 * this only started today and is a handful of customers.
 * please help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-at-checkout-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/error-message-at-checkout-2/#post-16118537)
 * Hi [@markvortex](https://wordpress.org/support/users/markvortex/),
 * Sorry to hear that you’re facing a problem affecting your shop.
 * Can you please contact us via the contact form on our website [https://www.mailpoet.com/support/sales-pre-sales-questions/](https://www.mailpoet.com/support/sales-pre-sales-questions/)
   and include a link to this thread?
 * We’ll be able to troubleshoot the problem further via email.
 *  Thread Starter [markvortex](https://wordpress.org/support/users/markvortex/)
 * (@markvortex)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/error-message-at-checkout-2/#post-16118549)
 * [@bruberries](https://wordpress.org/support/users/bruberries/) thanks, already
   done.
 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-message-at-checkout-2/#post-16130763)
 * Hi there [@markvortex](https://wordpress.org/support/users/markvortex/) , thanks
   for the update!
 * I will now close this thread and we’ll be in touch via email.
 * Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message at checkout’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * 3 replies
 * 3 participants
 * Last reply from: [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/error-message-at-checkout-2/#post-16130763)
 * Status: resolved