Title: Error message
Last modified: July 25, 2023

---

# Error message

 *  Resolved [honlapdavid](https://wordpress.org/support/users/honlapdavid/)
 * (@honlapdavid)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/error-message-998/)
 * Hello we have this issue, please can you help me what is the problem?
 * property “display_name” on bool in **/data/c/b/cb5d4930-282b-410c-8961-72d688f81057/****—–**/
   web/wp-content/plugins/woocommerce-services/classes/class-wc-connect-account-
   settings.php on line **44**
 * **Warning**: Attempt to read property “user_login” on bool in **/data/c/b/cb5d4930-
   282b-410c-8961-72d688f81057/****—–**/web/wp-content/plugins/woocommerce-services/
   classes/class-wc-connect-account-settings.php on line **45**
 * **Warning**: Trying to access array offset on value of type bool in **/data/c/
   b/cb5d4930-282b-410c-8961-72d688f81057/****—–**/web/wp-content/plugins/woocommerce-
   services/classes/class-wc-connect-account-settings.php on line **46**
 * **Warning**: Trying to access array offset on value of type bool in **/data/c/
   b/cb5d4930-282b-410c-8961-72d688f81057/—–/web/wp-content/plugins/woocommerce-
   services/classes/class-wc-connect-account-settings.php** on line **47**
 *     ```wp-block-code
       `
       ### WordPress Environment ###
   
       WordPress address (URL):
       Site address (URL): 
       WC Version: 7.9.0
       REST API Version: ✔ 7.9.0
       WC Blocks Version: ✔ 10.4.6
       Action Scheduler Version: ✔ 3.6.1
       Log Directory Writable: ✔
       WP Version: 6.2.2
       WP Multisite: –
       WP Memory Limit: 512 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: sk_SK
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 8.1.20
       PHP Post Max Size: 512 MB
       PHP Time Limit: 600
       PHP Max Input Vars: 1000
       cURL Version: 7.68.0
       OpenSSL/1.1.1f
   
       SUHOSIN Installed: –
       MySQL Version: 10.3.7-MariaDB-1:10.3.7+maria~xenial-log
       Max Upload Size: 256 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 7.9.0
       WC Database Prefix: cum_
       Celková veľkosť databázy: 158.23MB
       Veľkosť údajov v databáze: 148.06MB
       Veľkosť indexu databázy: 10.17MB
       cum_woocommerce_sessions: Dáta: 1.02MB + Index: 0.02MB + Engine InnoDB
       cum_woocommerce_api_keys: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_woocommerce_attribute_taxonomies: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_woocommerce_downloadable_product_permissions: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
       cum_woocommerce_order_items: Dáta: 0.08MB + Index: 0.02MB + Engine InnoDB
       cum_woocommerce_order_itemmeta: Dáta: 11.52MB + Index: 0.44MB + Engine InnoDB
       cum_woocommerce_tax_rates: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
       cum_woocommerce_tax_rate_locations: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_woocommerce_shipping_zones: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_woocommerce_shipping_zone_locations: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_woocommerce_shipping_zone_methods: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_woocommerce_payment_tokens: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_woocommerce_payment_tokenmeta: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_woocommerce_log: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_actionscheduler_actions: Dáta: 1.08MB + Index: 0.75MB + Engine InnoDB
       cum_actionscheduler_claims: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_actionscheduler_groups: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_actionscheduler_logs: Dáta: 1.08MB + Index: 0.42MB + Engine InnoDB
       cum_aioseo_cache: Dáta: 0.16MB + Index: 0.03MB + Engine InnoDB
       cum_aioseo_notifications: Dáta: 0.05MB + Index: 0.06MB + Engine InnoDB
       cum_aioseo_posts: Dáta: 0.33MB + Index: 0.02MB + Engine InnoDB
       cum_ce4wp_abandoned_checkout: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_cky_banners: Dáta: 0.05MB + Index: 0.00MB + Engine InnoDB
       cum_cky_cookies: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_cky_cookie_categories: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_commentmeta: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_comments: Dáta: 0.19MB + Index: 0.09MB + Engine InnoDB
       cum_duplicator_pro_entities: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_duplicator_pro_packages: Dáta: 0.06MB + Index: 0.02MB + Engine InnoDB
       cum_e_events: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_e_notes: Dáta: 0.02MB + Index: 0.17MB + Engine InnoDB
       cum_e_notes_users_relations: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_e_submissions: Dáta: 0.02MB + Index: 0.27MB + Engine InnoDB
       cum_e_submissions_actions_log: Dáta: 0.02MB + Index: 0.11MB + Engine InnoDB
       cum_e_submissions_values: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_glsr_assigned_posts: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_glsr_assigned_terms: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_glsr_assigned_users: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_glsr_ratings: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_gopay_gateway_log: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_heureka_product_item_ids: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_icl_content_status: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_core_status: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_flags: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_languages: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_icl_languages_translations: Dáta: 0.20MB + Index: 0.17MB + Engine InnoDB
       cum_icl_locale_map: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_icl_message_status: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_icl_node: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_icl_reminders: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_icl_strings: Dáta: 0.02MB + Index: 0.08MB + Engine InnoDB
       cum_icl_string_positions: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_string_status: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_string_translations: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_translate: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_translate_job: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_icl_translations: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
       cum_icl_translation_batches: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_icl_translation_status: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_imagify_files: Dáta: 0.02MB + Index: 0.08MB + Engine InnoDB
       cum_imagify_folders: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_links: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_mailchimp_carts: Dáta: 1.48MB + Index: 0.00MB + Engine InnoDB
       cum_mailchimp_jobs: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_njt_fastdup_entities: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_njt_fastdup_packages: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_options: Dáta: 15.23MB + Index: 0.20MB + Engine InnoDB
       cum_packetery_carrier: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_packetery_log: Dáta: 0.11MB + Index: 0.00MB + Engine InnoDB
       cum_packetery_order: Dáta: 0.06MB + Index: 0.00MB + Engine InnoDB
       cum_postmeta: Dáta: 45.52MB + Index: 4.03MB + Engine InnoDB
       cum_posts: Dáta: 21.44MB + Index: 0.38MB + Engine InnoDB
       cum_redirection_404: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_redirection_groups: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_redirection_items: Dáta: 0.02MB + Index: 0.09MB + Engine InnoDB
       cum_redirection_logs: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_snippets: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_termmeta: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_terms: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_term_relationships: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_term_taxonomy: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_usermeta: Dáta: 0.23MB + Index: 0.03MB + Engine InnoDB
       cum_users: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_wc_admin_notes: Dáta: 0.09MB + Index: 0.00MB + Engine InnoDB
       cum_wc_admin_note_actions: Dáta: 0.08MB + Index: 0.02MB + Engine InnoDB
       cum_wc_category_lookup: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wc_customer_lookup: Dáta: 0.06MB + Index: 0.03MB + Engine InnoDB
       cum_wc_download_log: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_wc_order_coupon_lookup: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_wc_order_product_lookup: Dáta: 0.08MB + Index: 0.06MB + Engine InnoDB
       cum_wc_order_stats: Dáta: 0.06MB + Index: 0.05MB + Engine InnoDB
       cum_wc_order_tax_lookup: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
       cum_wc_product_attributes_lookup: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wc_product_download_directories: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wc_product_meta_lookup: Dáta: 0.02MB + Index: 0.09MB + Engine InnoDB
       cum_wc_rate_limits: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wc_reserved_stock: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wc_sf_log: Dáta: 0.05MB + Index: 0.00MB + Engine InnoDB
       cum_wc_tax_rate_classes: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wc_webhooks: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wfblockediplog: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wfblocks7: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_wfconfig: Dáta: 3.41MB + Index: 0.00MB + Engine InnoDB
       cum_wfcrawlers: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wffilechanges: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wffilemods: Dáta: 27.58MB + Index: 0.00MB + Engine InnoDB
       cum_wfhits: Dáta: 2.02MB + Index: 0.17MB + Engine InnoDB
       cum_wfhoover: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wfissues: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
       cum_wfknownfilelist: Dáta: 12.52MB + Index: 0.00MB + Engine InnoDB
       cum_wflivetraffichuman: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wflocs: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wflogins: Dáta: 0.06MB + Index: 0.03MB + Engine InnoDB
       cum_wfls_2fa_secrets: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
       cum_wfls_role_counts: Dáta: 0.00MB + Index: 0.00MB + Engine MEMORY
       cum_wfls_settings: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wfnotifications: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wfpendingissues: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
       cum_wfreversecache: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wfsecurityevents: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wfsnipcache: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_wfstatus: Dáta: 0.14MB + Index: 0.09MB + Engine InnoDB
       cum_wftrafficrates: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wfwaffailures: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wpforms_payments: Dáta: 0.02MB + Index: 0.14MB + Engine InnoDB
       cum_wpforms_payment_meta: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_wpforms_tasks_meta: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wpify_woo_log: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wpmailsmtp_debug_events: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wpmailsmtp_tasks_meta: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
       cum_wpr_rocket_cache: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
       cum_wpr_rucss_used_css: Dáta: 0.02MB + Index: 0.09MB + Engine InnoDB
       cum_wpvivid_options: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       attachment: 282
       custom_css: 2
       elementor_library: 9
       elementor_snippet: 2
       elementor-hf: 1
       elementskit_template: 1
       nav_menu_item: 20
       page: 17
       post: 3
       product: 35
       product_variation: 3
       revision: 986
       shop_coupon: 15
       shop_order: 499
       vpc-config: 54
       vpc-text-component: 94
       vpc-upload-component: 2
       wp_global_styles: 2
       wpcf7_contact_form: 1
       wpcode: 2
       wpforms: 1
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (47) ###
   
       Obrázky v menu: Freshlight Lab – 3.10
       Elementor Addon Elements: WPVibes – 1.12.4
       All in One SEO: All in One SEO Team – 4.4.1
       Astra Bulk Edit: Brainstorm Force – 1.2.6
       Astra Widgets: Brainstorm Force – 1.2.12
       Coinbase Commerce For WooCommerce: SCI Intelligencia – 1.4.14
       Contact Form 7 Image Captcha: KC Computing – 3.3.5
       Contact Form 7: Takayuki Miyoshi – 5.7.7
       CookieYes | GDPR Cookie Consent: CookieYes – 3.1.1
       Duplicator Pro: Snap Creek – 4.5.10
       Elementor Pro: Elementor.com – 3.14.1
       Elementor: Elementor.com – 3.14.1
       ElementsKit Lite: Wpmet – 2.9.0
       Essential Addons for Elementor: WPDeveloper – 5.8.3
       Facebook for WooCommerce: Facebook – 3.0.29
       Site Kit by Google: Google – 1.105.0
       GoPay gateway: GoPay – 1.0.2
       Elementor Header & Footer Builder: Brainstorm Force
       Nikhil Chavan – 1.6.14
   
       Heureka: Heureka Group – 1.0.6
       Imagify: Imagify – Optimize Images & Convert WebP – 2.1.1
       WPCode Lite: WPCode – 2.0.13.1
       Jetpack: Automattic – 12.3
       Loco Translate: Tim Whitlock – 2.6.4
       Mailchimp for WooCommerce: Mailchimp – 3.0
       OptinMonster: OptinMonster Popup Builder Team – 2.13.5
       Packeta: Packeta s.r.o. – 1.5.4
       Redirection: John Godley – 5.3.10
       Astra Customizer Reset: Brainstorm Force – 1.0.6
       Smartsupp Live Chat: Smartsupp – 3.6
       UpdraftPlus - Záloha/Obnova: UpdraftPlus.Com
       DavidAnderson – 1.23.7
   
       Visual Products Configurator Custom Text Addon: Orion – 3.2.1
       Visual Products Configurator Form Builder Addon: ORION – 3.0.1
       Visual Products Configurator Modern Skin: Orion Origin – 2.1.1
       Visual Products Configurator Upload Image addon: Orion Origin – 3.1.1
       Visual Products Configurator: ORION – 7.6.3
       Product Feed PRO pre WooCommerce: AdTribes.io – 12.7.8
       WooCommerce Google Analytics Integration: WooCommerce – 1.8.3
       WooCommerce Shipping & Tax: WooCommerce – 2.3.1
       SuperFaktúra WooCommerce: 2day.sk
       Webikon – 1.20.3
   
       Woocommerce Trust Pay Gateway: – 1.2.8
       WooCommerce: Automattic – 7.9.0
       Wordfence Security: Wordfence – 7.10.2
       WP Mail SMTP: WP Mail SMTP – 3.8.0
       Multi-Step Checkout for WooCommerce: SilkyPress – 2.25
       WP Rocket: WP Media – 3.14.1
       WPForms Lite: WPForms – 1.8.2.3
       Zálohovací plugin WPvivid: Tím WPvivid – 0.9.88
   
       ### Inactive Plugins (2) ###
   
       GTM4WP: Thomas Geiger – 1.16.2
       WPify Woo: WPify s.r.o. – 3.9.15
   
       ### Dropin Plugins (1) ###
   
       advanced-cache.php: advanced-cache.php
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: EUR (€)
       Currency Position: right_space
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
       Enforce Approved Product Download Directories: –
       HPOS feature screen enabled: –
       HPOS feature enabled: –
       Order datastore: WC_Order_Data_Store_CPT
       HPOS data sync enabled: –
   
       ### WC Pages ###
   
       Slug pre obchod: #977 - /futbalove-karty/
       Košík: #978 - /kosik/
       Pokladňa: #979 - /pokladna/
       Môj účet: #980 - /moj-ucet/
       Všeobecné obchodné podmienky: #1613 - /obchodne-podmienky/
   
       ### Theme ###
   
       Name: Astra
       Version: 4.1.5 (aktualizácia na verziu 4.1.6 je dostupná)
       Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
       Child Theme: ❌ – Ak upravujete WooCommerce na rodičovskej téme
       ktorú ste nevytvorili
       odporúčame použiť odvodenú tému. Prečítajte si návod Ako vytvoriť odvodenú tému.
   
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: –
   
       ### Admin ###
   
       Enabled Features: activity-panels
       analytics
       product-block-editor
       coupons
       core-profiler
       customer-effort-score-tracks
       import-products-task
       experimental-fashion-sample-products
       shipping-smart-defaults
       shipping-setting-tour
       homescreen
       marketing
       mobile-app-banner
       navigation
       onboarding
       onboarding-tasks
       remote-inbox-notifications
       remote-free-extensions
       payment-gateway-suggestions
       shipping-label-banner
       subscriptions
       store-alerts
       transient-notices
       woo-mobile-welcome
       wc-pay-promotion
       wc-pay-welcome-page
   
       Disabled Features: minified-js
       new-product-management-experience
       product-variation-management
       settings
       async-product-editor-category-field
   
       Daily Cron: ✔ Next scheduled: 2023-07-26 05:55:53 +00:00
       Options: ✔
       Notes: 167
       Onboarding: completed
   
       ### Action Scheduler ###
   
       Označiť ako vybavenú: 1 923
       Oldest: 2023-06-24 13:29:12 +0000
       Newest: 2023-07-25 13:25:52 +0000
   
       Zlyhal: 192
       Oldest: 2022-11-01 17:31:09 +0000
       Newest: 2023-07-13 07:01:32 +0000
   
       Spracováva sa: 1
       Oldest: –
       Newest: –
   
       Vybavuje sa: 51
       Oldest: 2023-07-25 13:25:27 +0000
       Newest: 2023-07-31 18:05:56 +0000
   
   
       ### Status report information ###
   
       Generated at: 2023-07-25 13:26:21 +00:00
       `
       ```
   

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Saif](https://wordpress.org/support/users/babylon1999/)
 * (@babylon1999)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/error-message-998/#post-16924947)
 * Hello [@honlapdavid](https://wordpress.org/support/users/honlapdavid/),
   Thank
   you for reaching out!Generally, warnings are not very concerning, they’re just
   an indication that something might be wrong, but the plugin will keep working,
   unlike errors. :‎)Could you kindly share where you’re spotting these warnings?
   I’m unable to find them on my test site. Are they appearing in a specific directory,
   while creating a label, or somewhere else?Look forward to hearing back from you.
 *  Thread Starter [honlapdavid](https://wordpress.org/support/users/honlapdavid/)
 * (@honlapdavid)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/error-message-998/#post-16927400)
 * Thank you. Shows only for orders (in admin).
 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/error-message-998/#post-16932654)
 * Hi [@honlapdavid](https://wordpress.org/support/users/honlapdavid/)
 * The error messages you’re seeing suggest that there might be an issue with the
   user data being fetched, specifically the “display_name” and “user_login” properties.
   These are typically associated with the WordPress user profile and are used in
   the WooCommerce Shipping & Tax plugin.
 * Here are a couple of steps you can take to troubleshoot the problem:
    - **Check User Profile:** Make sure that the user profile associated with these
      operations is complete and not corrupted. You can do this by navigating to
      your WordPress dashboard, then go to Users > All Users. Find the user in question
      and click “Edit” to view their profile. Ensure that all the required fields,
      including the `display_name` and `user_login`, are filled out.
 *  - **Update Plugins:** Ensure all your plugins, especially WooCommerce and WooCommerce
      Shipping & Tax, are up-to-date. Outdated plugins can sometimes cause compatibility
      issues, leading to errors like the ones you’re experiencing.
 *  - **Deactivate and Reactivate WooCommerce Shipping & Tax Plugin:** Sometimes,
      simply deactivating and reactivating the plugin can resolve the issue. To 
      do this, go to your WordPress dashboard, then Plugins > Installed Plugins.
      Find WooCommerce Shipping & Tax in the list, click “Deactivate”, then “Activate”
      again.
 *  - **Test for Plugin Conflict:** If the issue persists, there might be a conflict
      with another plugin. To test this, deactivate all other plugins except WooCommerce
      and WooCommerce Shipping & Tax. If the issue is resolved, reactivate the other
      plugins one by one until you find the one causing the conflict. You can find
      a more detailed explanation of conducting a conflict test [here](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * If none of these steps resolve the issue, I recommend reaching out to your hosting
   provider to ensure no server-side issues are causing these errors.
 * Please let us know how you get on with these steps, or if you need further assistance.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-services/assets/icon-256x256.png?rev=3234419)
 * [WooCommerce Tax (formerly WooCommerce Shipping & Tax)](https://wordpress.org/plugins/woocommerce-services/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-services/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-services/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-services/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-services/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-services/reviews/)

## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)

 * 3 replies
 * 3 participants
 * Last reply from: [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/error-message-998/#post-16932654)
 * Status: resolved