Title: Error message
Last modified: March 7, 2020

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# Error message

 *  Resolved [f808](https://wordpress.org/support/users/fatima808/)
 * (@fatima808)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/error-message-813/)
 * First, thanks so much for developing this plugin; it is exactly what I am looking
   for.
 * After I set up my WP-config.php file and refresh the Upload to S3 page, I see
   in the top right corner “OOPS! Something went wrong.”
 * If I attempt to upload something, I get the following error “Something went wrong(
   XHR error). Please check your AWS configuration again or contact the plugin owner!”
 * I have double checked my configuration. How else can I resolve this problem?
 * Thanks.

Viewing 1 replies (of 1 total)

 *  [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/error-message-813/#post-12526709)
 * Hi [@fatima808](https://wordpress.org/support/users/fatima808/),
 * Thanks for your compliment. It means a lot to us.
 * We’re so sorry that we couldn’t reply to you sooner… Somehow we didn’t get any
   notification about your support ticket at all. So please accept our apology.
 * Anyway, to assist you better, may we know:
 * – Which version of our plugin are you using? Is it version 1.1.0?
    – Is your 
   Amazon S3 bucket private or public?
 * Anyway, can you please follow up via email, i.e. hello(at)preventdirectaccess.
   com so that we can support you faster and better, please?
 * Cheers.
    Taylor

Viewing 1 replies (of 1 total)

The topic ‘Error message’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-s3-smart-upload_5aacb9.svg)
 * [SSU - WordPress Amazon S3 & Wasabi Smart File Uploads Plugin](https://wordpress.org/plugins/wp-s3-smart-upload/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-s3-smart-upload/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-s3-smart-upload/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-s3-smart-upload/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-s3-smart-upload/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-s3-smart-upload/reviews/)

## Tags

 * [s3](https://wordpress.org/support/topic-tag/s3/)

 * 1 reply
 * 2 participants
 * Last reply from: [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/error-message-813/#post-12526709)
 * Status: resolved