• Resolved cassyput

    (@cassyput)


    Just updated to Connections Version 8.6.8.

    “NOTICE: Connections database requires updating. START”

    constantly appears

    BUT, when press start taken to

    “admin.php?page=connections_manage”

    and the message

    “Sorry, you are not allowed to access this page.”database”

    Any ideas please?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter cassyput

    (@cassyput)

    Hello! Anyone there?

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @cassyput

    The only reason I can think that you would see the access denied error from WordPress (not Connections) is that another plugin has removed the required custom capabilities for Connections … or … you are not supposed to have access. Are you the admin? if you are not, please contact the site’s admin. If you are, please see this FAQ:

    https://connections-pro.com/faqs/s2member/

    It is for s2Member but the instructions still apply in regards to restoring the require capabilities.

    Let me know how it goes.

    Thread Starter cassyput

    (@cassyput)

    That completely broke the whole dashboard:

    This page isn’t working

    http://www.combedown.org is currently unable to handle this request.
    HTTP ERROR 500

    I have uninstalled Code snippets

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @cassyput

    The only reason the snippet would cause the admin not to load is if it were not copied in its entirety. Perhaps you accidentally missed the copying the closing paren or something.

    Code Snippets has a “safe mode” which can be enable in these cases. Unfortunately with the new wp.org plugin directory pages I can not link directly to their FAQ.

    – Go to their page: https://wordpress.org/plugins/code-snippets/
    – Scroll down to the FAQ section.
    – Read the “Help! I just activated a snippet, and my whole site broke!” faq.

    Basically, enable the Code Snippets safe mode, edit the code snippet you added making sure it matches exactly as shown in our FAQ and save it. Then disable the safe mode. Finally activate and deactivate the code snippet.

    Thread Starter cassyput

    (@cassyput)

    I’ve copied this exactly but Snippets still breaks the admin part of the site every time.

    Have no idea how to resolve this whole issue.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @cassyput

    Please open a support ticket in our support forums, I’ll be able to assist you further from there:

    https://connections-pro.com/support/forum/general-support/#new-post

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Error message’ is closed to new replies.