Title: Error Message
Last modified: January 3, 2024

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# Error Message

 *  Resolved [3dshards](https://wordpress.org/support/users/3dshards/)
 * (@3dshards)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-message-1016/)
 * Hello
 * Non stop writes this: Error occurred on last SpamFireWall check. SpamFireWall
   database is outdated. Please, try to synchronize with the cloud.
 * After clicking synchronise thinking but nothing happens. Same error
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-1016%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-message-1016/#post-17315354)
 * Hello [@3dshards](https://wordpress.org/support/users/3dshards/),
 * I sent the remote call to update the SpamFireWall database on your site.
 * If the error persists, please, deactivate the plugin with the “Complete deactivation”
   option enabled and then activate it again:
   1. Enter the Antispam by Cleantalk
   plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk ->
   Advanced settings)2. Check the last settings “Complete deactivation” and save
   changes.3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
   4. Then activate it.5. Proceed to the plugin’s settings. (See item 1.)
 * 
   Did it help?
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-message-1016/#post-17327992)
 * Hello,
 * We haven’t heard back from you in a few days, so I’m going to mark this topic
   as “resolved”. If you have any further questions, you can start a new topic or
   contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Message’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/error-message-1016/#post-17327992)
 * Status: resolved