Title: Error Message
Last modified: September 5, 2023

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# Error Message

 *  Resolved [michelleips](https://wordpress.org/support/users/michelleips/)
 * (@michelleips)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/error-message-1002/)
 * I’m trying to export old orders from my current site. I managed to do a lot on
   Sunday, on Monday I updated my woocommerce to 8.0.3 and since then I can’t seem
   to export using the webtoffee plugin. I keep getting this error, but there are
   no woocommerce fatal error logs. I reduced the batch count to 3.
   ‘Something went
   wrong, we were unable to complete your request. Try reducing the import batch
   count to 5 or less and increasing the maximum execution time in the general settings.
   if not resolved, contact the support team’.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [michelleips](https://wordpress.org/support/users/michelleips/)
 * (@michelleips)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/error-message-1002/#post-17027760)
 * Managed to sort out the issue on my own. thanks
 *  [kiranzaware1](https://wordpress.org/support/users/kiranzaware1/)
 * (@kiranzaware1)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-message-1002/#post-17407060)
 * How did you solved this issue?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Message’ is closed to new replies.

 * ![](https://ps.w.org/order-import-export-for-woocommerce/assets/icon-256x256.
   gif?rev=3133964)
 * [Order Export & Order Import for WooCommerce](https://wordpress.org/plugins/order-import-export-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/order-import-export-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/order-import-export-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/order-import-export-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/order-import-export-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/order-import-export-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [kiranzaware1](https://wordpress.org/support/users/kiranzaware1/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/error-message-1002/#post-17407060)
 * Status: resolved