Error Log: “Payment gateway with handle ‘wc-poynt-checkout-block’ has been”

Resolved

(@riseofweb)

My PHP error log is full of these:

...
[03-Oct-2024 17:45:44 UTC] Payment gateway with handle 'wc-poynt-checkout-block' has been deactivated in Cart and Checkout blocks because its dependency 'poynt-collect' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets
[03-Oct-2024 17:47:00 UTC] Payment gateway with handle 'wc-poynt-checkout-block' has been deactivated in Cart and Checkout blocks because its dependency 'poynt-collect' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets
[03-Oct-2024 17:47:00 UTC] Payment gateway with handle 'wc-poynt-checkout-block' has been deactivated in Cart and Checkout blocks because its dependency 'poynt-collect' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets
[03-Oct-2024 17:48:49 UTC] Payment gateway with handle 'wc-poynt-checkout-block' has been deactivated in Cart and Checkout blocks because its dependency 'poynt-collect' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets
[03-Oct-2024 17:48:52 UTC] Payment gateway with handle 'wc-poynt-checkout-block' has been deactivated in Cart and Checkout blocks because its dependency 'poynt-collect' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets
[03-Oct-2024 17:48:59 UTC] Payment gateway with handle 'wc-poynt-checkout-block' has been deactivated in Cart and Checkout blocks because its dependency 'poynt-collect' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets

Is there a reason why this happens every few seconds. Why are you even logging this? Can these messages be disabled?

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support

David Skyverge

(@davidskyverge)

7 months ago

Hi @riseofweb,

Thank you for reaching out about our plugin, GoDaddy Payments for WooCommerce! I’m sorry for the delay in responding to you here. I’m happy to assist you with this. 🙂

Thanks for providing me with a copy of the messages that are showing up in your logs. This is truly helpful.

I have tested GoDaddy Payments on a cPanel account and was unable to recreate the messages you are sharing with just WooCommerce and GoDaddy Payments enabled. I have seen a similar issue with Jetpack enabled recently, so I tested with this plugin and was able to recreate this message that way.

This is suggesting that there may be a conflict happening with GoDaddy Payments and the Jetpack plugin. Can you tell me if you are using Jetpack on your site? If so, can you also tell me if the message stops being created when it is disabled?

Thanks!
David

Plugin Support

David Skyverge

(@davidskyverge)

7 months ago

Hey there,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
David

Thread Starter

Daniel Chase

(@riseofweb)

3 months, 2 weeks ago

Sorry for the late response. I am still getting the same error log message. I do not have any Jetpack plugins.

Plugin Support

amberskyverge

(@amberskyverge)

3 months, 2 weeks ago

Hey Daniel,

Amber here, filling in for David. My apologies that you are still having this issue. Thank you for reaching back out informing us that you are currently not using a JetPack Plugin. That’s great to hear. I’d like to take a look at any other plugins or themes you have enabled on your website. Would you mind sending over a list of plugins/theme or you can go to WooCommerce > Status > System Status and send me a copy of your System Status Report?
(Feel free to remove any information you wish to not have public).

Thanks 🙂

All the best,
Amber

Thread Starter

Daniel Chase

(@riseofweb)

3 months, 2 weeks ago

`
### WordPress Environment ###

WordPress address (URL): xxx
Site address (URL): xxx
WC Version: 9.0.2
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.7.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 8.2.1
OpenSSL/3.1.4

SUHOSIN Installed: –
MySQL Version: 8.0.39-30
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 9.0.2
WC Database Prefix: wp_xxx_
Total Database Size: 258.29MB
Database Data Size: 157.68MB
Database Index Size: 100.61MB
wp_xxx_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
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wp_xxx_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_xxx_yoast_seo_links: Data: 1.52MB + Index: 0.58MB + Engine InnoDB
wp_xxx_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

_pods_field: 18
_pods_group: 3
_pods_pod: 3
attachment: 3563
aw_workflow: 7
dlm_download: 2
dlm_download_version: 2
nav_menu_item: 60
oembed_cache: 63
page: 125
post: 195
product: 122
product_variation: 4
shop_coupon: 1692
shop_order: 4552
shop_order_refund: 238
shop_subscription: 1108
swpm_payment_button: 5
testimonial: 109
ticket-meta-fieldset: 5
tribe_events: 150
tribe_organizer: 26
tribe_tpp_orders: 11
tribe_venue: 100
tribe_wooticket: 2306
vc_grid_item: 2
wc_membership_plan: 6
wc_user_membership: 1016
wp_global_styles: 1
wp_navigation: 1
wpcf7_contact_form: 30

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (35) ###

Advanced Google reCAPTCHA: by WebFactory Ltd – 1.26
AutomateWoo: by WooCommerce – 6.0.25 (update to version 6.1.5 is available)
Classic Widgets: by WordPress Contributors – 0.3
Contact Form 7: by Takayuki Miyoshi – 6.0.3
PayPal Express Checkout Payment Gateway for WooCommerce: by WebToffee – 1.5.1
Event Tickets Plus: by The Events Calendar – 5.10.2
Event Tickets: by The Events Calendar – 5.11.0.5
GoDaddy Payments: by GoDaddy – 1.7.5
Instant Conversion Analytics: by riseofweb – 1.4.3
WPBakery Page Builder: by Michael M - WPBakery.com – 7.7.2
Pods - Custom Content Types and Fields: by Pods Framework Team – 3.2.8.1
Post SMTP: by Post SMTP – 3.0.1
Product Input Fields for WooCommerce: by Tyche Softwares – 1.10.0
Redirection: by John Godley – 5.5.1
Search Exclude: by QuadLayers – 2.4.0
Speed Optimizer: by SiteGround – 7.7.2
Security Optimizer: by SiteGround – 1.5.7
The Events Calendar Shortcode & Block: by Event Calendar Newsletter – 3.0.1
The Events Calendar: by The Events Calendar – 6.6.4
UpdraftPlus - Backup/Restore: by TeamUpdraft
DavidAnderson – 1.25.1

User Switching: by John Blackbourn – 1.9.1
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.14 (update to version 1.7.20 is available)
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.5.1 (update to version 5.5.3 is available)
WooCommerce Filter Orders by Product: by Kowsar Hossain – 4.1
WooCommerce Free then 50: by Daniel Chase – 1.1
WooCommerce Memberships: by SkyVerge – 1.26.5 (update to version 1.26.10 is available)
Quick Buy For WooCommerce: by Varun Sridharan – 2.8.4
WooCommerce FedEx Shipping: by WooCommerce – 3.8.2 (update to version 4.3.2 is available)
WooCommerce Smart Coupons: by StoreApps – 9.20.0 (update to version 9.24.0 is available)
WooCommerce Subscriptions: by WooCommerce – 6.3.2 (update to version 7.1.0 is available)
WooCommerce: by Automattic – 9.0.2 (update to version 9.6.0 is available)
Yoast SEO: by Team Yoast – 24.3
WP Sitemap Page: by Tony Archambeau – 1.9.4
WP Video Lightbox: by Tips and Tricks HQ
Ruhul Amin – 1.9.11

Yet Another Related Posts Plugin (YARPP): by YARPP – 5.30.11

### Inactive Plugins (2) ###

Classic Editor: by WordPress Contributors – 1.6.7
User Export (with their Meta Data): by Daniel Loureiro – 0.6.10

### Dropin Plugins () ###

install.php: install.php
object-cache.php: Memcached

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 120 KB

### WC Pages ###

Shop base: #4296 - /purchase/
Cart: #4298 - /purchase/cart/
Checkout: #4300 - /purchase/checkout/
My account: #4365 - /account/
Terms and conditions: #2401 - /terms-of-use/

### Theme ###

Name: xxx
Version: 2.4
Author URL: xxx
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: xxx/woocommerce/cart/cart.php
xxx/woocommerce/checkout/order-received.php
xxx/woocommerce/checkout/thankyou.php
xxx/woocommerce/emails/customer-completed-order.php
xxx/woocommerce/myaccount/dashboard.php
xxx/woocommerce/myaccount/form-login.php
xxx/woocommerce/myaccount/navigation.php
xxx/woocommerce/order/order-details.php
xxx/woocommerce/single-product/related.php


### Memberships ###

Restriction mode:: Hide content only
Public content:: Products: 2 items
Excluded from discounts:: –
Membership plans:: 6
TEST:: Members: 2Access method: Product(s) purchaseAccess length: Unlimited Subscription: No No access-granting products are purchasable

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: xxx
Subscriptions-core Library Version: 7.1.1
Subscription Statuses: wc-active: 326
wc-expired: 625
wc-pending-cancel: 1
wc-on-hold: 115
wc-cancelled: 41

WooCommerce Account Connected: ❌ No
Custom Retry Rules: ✔ No
Custom Retry Rule Class: ✔ No
Custom Raw Retry Rule: ✔ No
Custom Retry Rule: ✔ No
Retries Migration Status: ✔ Completed
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

### Store Setup ###

Country / State: United States (US) — Washington

### Subscriptions by Payment Gateway ###

other: wc-expired: 3
PayPal Express: wc-expired: 1
wc-on-hold: 30
wc-active: 151
wc-cancelled: 20

GoDaddy Payments: wc-active: 145
wc-on-hold: 38
wc-cancelled: 19
wc-pending-cancel: 1


### Payment Gateway Support ###

PayPal Express: products
refunds
subscriptions
subscription_cancellation
subscription_reactivation
subscription_suspension
subscription_amount_changes
subscription_date_changes
multiple_subscriptions

GoDaddy Payments: products
card_types
payment_form
charge
charge-virtual
authorization
capture_charge
customer_decline_messages
refunds
voids
tokenization
add_payment_method
token_editor
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin


### GoDaddy Payments ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Off

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
pattern-toolkit-full-composability
product-pre-publish-modal
settings
async-product-editor-category-field
launch-your-store
product-editor-template-system

Daily Cron: ✔ Next scheduled: 2025-01-23 18:35:18 -08:00
Options: ✔
Notes: 23
Onboarding: completed

### WooCommerce Customer/Order/Coupon Export ###

Automated exports: 5
Custom formats: 7
Next export: Scheduled on January 28
2025 7:03 am


### Action Scheduler ###

Complete: 34,669
Oldest: 2024-12-23 08:51:31 -0800
Newest: 2025-01-23 08:49:09 -0800

Failed: 50
Oldest: 2023-08-22 09:39:01 -0700
Newest: 2025-01-18 15:12:52 -0800

Pending: 352
Oldest: 2025-01-23 08:51:09 -0800
Newest: 2027-03-22 21:27:01 -0700


### Smart Coupons related settings ###

⠀* Number of coupons to show: 5
⠀* Number of characters in auto-generated coupon code: 10
⠀* Valid order status for auto-generating coupon: Processing | Completed
⠀* Automatic deletion: ❌ No
⠀* Coupon emails: ✔ Yes
⠀* Printing coupons: ✔ Yes
⠀* Sell gift cards at less price?: ❌ No
⠀* Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: ✔ Yes
⠀* Renewal orders should not generate coupons even when they include a product that issues coupons: ❌ No
⠀* Allow sending of coupons to others: ✔ Yes
⠀* Allow schedule sending of coupons?: ❌ No
⠀* Combine emails: ❌ No
⠀* Auto generated coupon email: ✔ Yes
⠀* Combined auto generated coupons email: ❌ No
⠀* Acknowledgement email: ✔ Yes
⠀* Include tax in the amount of the generated gift card: ❌ No
⠀* Deduct credit/gift before doing tax calculations: ❌ No
⠀* Gift Card discount is inclusive of tax: ❌ No
⠀* Enable taxes: ❌ No
⠀* Prices entered with tax: ✔ Yes
⠀* Display prices in the shop: ❌ Excl
⠀* Display prices during cart and checkout: ❌ Excl
⠀* Rounding: ❌ No
⠀* Display tax totals: Itemized
⠀* Enable the use of coupon codes: ✔ Yes
⠀* Calculate coupon discounts sequentially: ❌ No
⠀* Account endpoints > Coupons: wc-smart-coupons
⠀* WooCommerce Account Connected: ❌ No

### Status report information ###

Generated at: 2025-01-23 08:50:57 -08:00

Sure, here is the system status report.

This reply was modified 3 months, 2 weeks ago by Daniel Chase. Reason: readability

Plugin Support

amberskyverge

(@amberskyverge)

3 months, 2 weeks ago

Hey there,

Thank you for sending over the System Status Report, that was very helpful. I see a few different plugins that might be causing this conflict, however I also noticed that there are a few plugins that need to be updated as well. Before running a full conflict test to see where the conflict is coming from, do you mind updating your plugins and the current theme you are using and let me know how that goes?
Thanks 🙂

All the best,
Amber

Plugin Support

amberskyverge

(@amberskyverge)

3 months, 1 week ago

Hey there,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Amber 🙂

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