Title: Error Log classes.php Missing
Last modified: August 20, 2016

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# Error Log classes.php Missing

 *  [Breece](https://wordpress.org/support/users/breece/)
 * (@breece)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/)
 * Hi everyone! Thanks for reading this.
 * – I have been trying to upgrade one of our sites from 2.x to 3.4, and finally
   gained Administrator access yesterday. (Our IT guy moved interstate in 2011 with
   the admin password).
 * – During the upgrade to 3.4 we ran into difficulty. Because of the age of the
   old wordpress and plugins (2.4.8 I think), there was no ability to create a backup,
   despite many attempts.
 * – I followed [http://codex.wordpress.org/Upgrading_WordPress_Extended](http://codex.wordpress.org/Upgrading_WordPress_Extended)
   as best I could.
 * – We have the added trouble of using Parallels Plesk 9.x as our FTP thing.
 * – I have been getting assistance from our web host, but I think I’ve used up 
   all their good will. They sent the following email earlier today:
 * > In order to resolve your issue, I have gone through the error log and
   >  found
   > below relevant information. —- tail -f error_log [Mon Jun 18 14:57:53 2012][
   > error] [client 192.84.19.22] PHP Warning: require() [[function.require](https://wordpress.org/support/topic/error-log-classesphp-missing/function.require?output_format=md)]:
   > Unable to access /var/www/vhosts/brutalart.com.au/httpdocs/wp-includes/classes.
   > php in /var/www/vhosts/brutalart.com.au/httpdocs/wp-settings.php on line 248,
   > referer: [http://brutalart.com.au/property-development/subdivide-land/](http://brutalart.com.au/property-development/subdivide-land/)—-
   > It appears that there is classes.php file missing. Have you taken backup
   >  before
   > upgrading wordpress? If yes, then upload it in httpdocs/test folder through
   > ftp.
   > Once we have restored the backup, we can upgrade it from wordpress admin
   >  panel.
   > Awaiting for your reply.
 * As mentioned, we do not have a back up, so we have no ability to upload it.
 * Is there another way of resolving our troublesome wordpress issue?
 * All the best,
    Breece

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [Breece](https://wordpress.org/support/users/breece/)
 * (@breece)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826718)
 * Our site URL is [http://www.brutalart.com.au](http://www.brutalart.com.au)
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826719)
 * Try re-uploading all files & folders – **except** the wp-content folder – from
   a **fresh** download of WordPress.
 *  Thread Starter [Breece](https://wordpress.org/support/users/breece/)
 * (@breece)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826722)
 * Thanks Esmi, my only little trouble is I have to use Plesk instead of the simple
   CPanel because of the host we’re with. This version of Plesk (9.x) doesn’t allow
   extraction of zip files.
    How silly!
 *  Thread Starter [Breece](https://wordpress.org/support/users/breece/)
 * (@breece)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826723)
 * It’s a real mess in my FTP now.
 * I believe my hosting service has tried to fix it, but now we have several additional
   folders (httpsdocs, httpdocs_back, httpdocs_bak)) in the FTP.
 *  Thread Starter [Breece](https://wordpress.org/support/users/breece/)
 * (@breece)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826726)
 * Are there any companies that offer services to fix this problem by accessing 
   my FTP details?
 *  Moderator [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826728)
 * you can hire someone to look at it by posting at [http://jobs.wordpress.net](http://jobs.wordpress.net)
 *  Thread Starter [Breece](https://wordpress.org/support/users/breece/)
 * (@breece)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826730)
 * Thanks CubeColour, appreciate your assistance again! 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error Log classes.php Missing’ is closed to new replies.

## Tags

 * [classes.php](https://wordpress.org/support/topic-tag/classes-php/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)
 * [missing php](https://wordpress.org/support/topic-tag/missing-php/)
 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 7 replies
 * 3 participants
 * Last reply from: [Breece](https://wordpress.org/support/users/breece/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/error-log-classesphp-missing/#post-2826730)
 * Status: not resolved

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