Title: Error Loading POS Data.
Last modified: November 3, 2019

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# Error Loading POS Data.

 *  Resolved [azrieluser](https://wordpress.org/support/users/azrieluser/)
 * (@azrieluser)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-loading-pos-data/)
 * It writes me that way
    Opps, Error Loading POS Data Clear Data & Sync Error message:
   Fetch Error products?per_page=100&page=1&orderby=parent_id&order=asc&status=publish{“
   code”:”internal_server_error”,”message”:”האתר חווה קשיים טכניים.”,”data”:{“status”:
   500},”additional_errors”:[]}
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-loading-pos-data%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [bizswoop](https://wordpress.org/support/users/bizswoop/)
 * (@bizswoop)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-loading-pos-data/#post-12092610)
 * Often this Fetch Error is related to a server performance issue.
 * We’d recommend the following steps:
 * 1. Verify your web hosting is not having any performance issues. Often low bandwidth
   web hosting creates load performance issues with the POS. We’d recommend using
   a high performance web hosting provider.
 * 2. We’d recommend using a minimum of 256 WordPress memory limit or higher.
 * 3. Perform [Theme/Plugin conflict testing](https://www.bizswoop.com/plugin-theme-conflict-test/).
   Please use our Theme/Plugin documentation to verify no plugins or themes are 
   creating a server issue. Deactivate all plugins expect WooCommerce and the POS.
   Verify if the Fetch Error is fixed. If yes, activate one plugin at a time to 
   identify the conflict.
 * 4. Force Sync. Sometimes the POS does not fully sync on loading due to server
   performance. To perform a manual force sync. Click the Support option in the 
   menu. Scroll down to the bottom. Click Clear Cached Data. After data is cleared.
   Click Force Sync on all Options for the POS. Here is a video showing the process
   to Force Sync: [https://www.loom.com/share/eb84f577f6014be096b3c927b4eb2013](https://www.loom.com/share/eb84f577f6014be096b3c927b4eb2013)
 * If you continue to experience the error. Please reopen the post and provide us
   the following logs or submit a support ticket at bizswoop.com/support for submitting
   logs
 * 1. WooCommerce Status Log.
    – To find this log. Click WooCommerce. Click Status,
   Click “Get Status Report”. Click “Copy for Support” and send to us.
 * 2. POS Support Log.
    – To submit this log. Click Support. Click the option “Send
   POS system report” and Click Send

Viewing 1 replies (of 1 total)

 The topic ‘Error Loading POS Data.’ is closed to new replies.

 * ![](https://ps.w.org/point-of-sale-pos-woocommerce/assets/icon-256x256.png?rev
   =3308573)
 * [Jovvie Point of Sale POS for WooCommerce](https://wordpress.org/plugins/point-of-sale-pos-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/point-of-sale-pos-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/point-of-sale-pos-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/point-of-sale-pos-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/point-of-sale-pos-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/point-of-sale-pos-woocommerce/reviews/)

## Tags

 * [Fetch Error](https://wordpress.org/support/topic-tag/fetch-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [bizswoop](https://wordpress.org/support/users/bizswoop/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/error-loading-pos-data/#post-12092610)
 * Status: resolved