Title: Error Loading Mobile Site
Last modified: August 20, 2016

---

# Error Loading Mobile Site

 *  [jasnon](https://wordpress.org/support/users/jasnon/)
 * (@jasnon)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/error-loading-mobile-site/)
 * Hi,
 * I loved the idea of this plugin as soon as I read it and was excited to see the
   installation and setup wizard was as easy as advertised but I’m unfortunately
   running into a problem when trying to view my site in a mobile browser. After
   I followed all the required setup steps, I typed in the website address in my
   mobile browser and it briefly goes to the splash page but then just as quickly
   turns to an all white screen that only says “undefined”. Any ideas as to why 
   this is happening?
 * Thanks,
    Jon
 * [http://wordpress.org/extend/plugins/wiziapp-create-your-own-native-iphone-app/](http://wordpress.org/extend/plugins/wiziapp-create-your-own-native-iphone-app/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WiziApp](https://wordpress.org/support/users/wiziapp/)
 * (@wiziapp)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/error-loading-mobile-site/#post-3471813)
 * Hi Jon,
 * It is usually an issue of a conflict with one of your other plugins.
 * Please Email to [support@wiziapp.com](https://wordpress.org/support/topic/error-loading-mobile-site/support@wiziapp.com?output_format=md)
   with your WordPress url so we can check this issue and advise.
 *  Thread Starter [jasnon](https://wordpress.org/support/users/jasnon/)
 * (@jasnon)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/error-loading-mobile-site/#post-3471819)
 * Looks like that was the issue. I installed on a clean version of WordPress and
   it worked perfect.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Loading Mobile Site’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wiziapp-create-your-own-native-iphone-
   app_8e8074.svg)
 * [Mobile Native Android App Maker for WordPress](https://wordpress.org/plugins/wiziapp-create-your-own-native-iphone-app/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wiziapp-create-your-own-native-iphone-app/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wiziapp-create-your-own-native-iphone-app/)
 * [Active Topics](https://wordpress.org/support/plugin/wiziapp-create-your-own-native-iphone-app/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wiziapp-create-your-own-native-iphone-app/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wiziapp-create-your-own-native-iphone-app/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [jasnon](https://wordpress.org/support/users/jasnon/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/error-loading-mobile-site/#post-3471819)
 * Status: not resolved