Support » Plugin: XCloner - Backup and Restore » Error Loading Files Structure Response Code: 200 OK

  • Resolved isabellavmar

    (@isabellavmar)


    Hi. I just installed the plugin on my web page. When I go to do a local backup I get the following error. Why can it be?

    Warning: is_dir(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/usr/home/example.es/:/home/example.es/:/usr/home/services/:/usr/share/php56/) in /usr/home/example.es/web/wp-content/plugins/xcloner-backup-and-restore/includes/class-xcloner-settings.php on line 74 Warning: is_dir(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/usr/home/example.es/:/home/example.es/:/usr/home/services/:/usr/share/php56/) in /usr/home/example.es/web/wp-content/plugins/xcloner-backup-and-restore/includes/class-xcloner-settings.php on line 80

    • This topic was modified 1 year, 10 months ago by isabellavmar.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Liuta Ovidiu

    (@xcloner)

    In XCloner Settings->System tab, there is an option called “Force Temporary Path Within XCloner Storage”, try and enable that and see if it helps

    I have the same problem and the settings does not solve the issue.
    Cannot create backups now.

    Update: something was wrong in my htaccess causing the wp-admin ajax.php not to be loaded. After solving this the error was gone.

    Plugin Author Liuta Ovidiu

    (@xcloner)

    Great, will mark this as solved

Viewing 4 replies - 1 through 4 (of 4 total)
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