Title: error loading data
Last modified: January 25, 2024

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# error loading data

 *  Resolved [cortinashd](https://wordpress.org/support/users/cortinashd/)
 * (@cortinashd)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-loading-data-2/)
 * Hello guys, I thank you in advance for your help, the data does not load the 
   attached image:
   [https://ca.plik.ovh/file/mU6VjJmsVYVNJefK/vkRoshcEBFTndoRi/Captura%20de%20pantalla%202024-01-25%20013848.png](https://ca.plik.ovh/file/mU6VjJmsVYVNJefK/vkRoshcEBFTndoRi/Captura%20de%20pantalla%202024-01-25%20013848.png)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-loading-data-2/#post-17371819)
 * Thanks for opening an individual support topic. So we can ensure you can use 
   the Site Kit dashboard, which includes the Most popular products key metrics,
   please share the following:
    1. Your[ Site Health information](https://i.imgur.com/Rtkmsba.png). You can[ use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred.  
    2. Have you been able to view the “Most popular products” metrics previously, or
       has this always occurred since you installed and started to use Site Kit?
    3. Do you see any warnings or errors when checking yourSite Health status  ([_Tools > Site Health > Status_](https://i.imgur.com/wSRWwon.png)),
       which differs from your Site Health information requested above? Such errors
       may include REST endpoint references.
 * Let me know if you have any questions with the above.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-loading-data-2/#post-17390270)
 * I’m just following up with you to check whether the error remains? If so please
   share the information requested above and we can investigate further.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-loading-data-2/#post-17410145)
 * As we didn’t receive a response I’ll mark this as resolved. Feel free to [open a new support topic](https://wordpress.org/support/plugin/google-site-kit/#new-post)
   if you continue to encounter issues, or reopen this topic and we’d be happy to
   assist.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-loading-data-2/#post-17500090)
 * Just to let you know that should this issue remain for you, we have some workaround
   steps [added to the related GitHub issue](https://github.com/google/site-kit-wp/issues/8152#issuecomment-1994516572).
   By following the steps on here, you will be able to view the “Most popular products”
   key metrics tile once more.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘error loading data’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
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 * 4 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/error-loading-data-2/#post-17500090)
 * Status: resolved