Title: Error Loading CleanTalk Pixel
Last modified: September 14, 2024

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# Error Loading CleanTalk Pixel

 *  Resolved [thewebtailors](https://wordpress.org/support/users/thewebtailors/)
 * (@thewebtailors)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-loading-cleantalk-pixel/)
 * This is the 2nd website I noticed this on within the last couple of days so I
   wanted to bring this to your attention. When the CleanTalk Pixel is set to be
   loaded via JavaScript, I am getting ERR_NAME_NOT_RESOLVED in the console. Here
   is a sample Pixel URL [https://dbc-u02-2-v4.cleantalk.org/pixel/aded080d072d0e33b6ae4bd67bf7f933.gif](https://dbc-u02-2-v4.cleantalk.org/pixel/aded080d072d0e33b6ae4bd67bf7f933.gif)
   it could not load.
 * I already deactivated CleanTalk and reenabled it, synchronized it with the Cloud,
   turned the pixel off and back on as well as cleared the cache. I am also running
   the latest version (6.40).
 * On the other site, I turned off the pixel but I am waiting to do so on this site
   until I hear from you.
 * Thank you for looking into this!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-loading-cleantalk-pixel%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-loading-cleantalk-pixel/#post-18015207)
 * Hello [@thewebtailors](https://wordpress.org/support/users/thewebtailors/),
 * We will look into this issue within 3 business days and write back to you. Please,
   wait.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-loading-cleantalk-pixel/#post-18020499)
 * Hello,
 * We’ve made fixes. Are there any issues now?
 *  Thread Starter [thewebtailors](https://wordpress.org/support/users/thewebtailors/)
 * (@thewebtailors)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-loading-cleantalk-pixel/#post-18020556)
 * Thank you! I don’t see the error anymore. 🙂
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-loading-cleantalk-pixel/#post-18020721)
 * We are glad to know the issue is solved.
 * If you have a moment can you please leave us a review? We would greatly appreciate
   it.
 * Just click on the link below.
 * Anti-Spam: [https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)
   
   Kind regards.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error Loading CleanTalk Pixel’ is closed to new replies.

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 * 4 replies
 * 4 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/error-loading-cleantalk-pixel/#post-18020721)
 * Status: resolved