Hey @steve211 ,
Thank you for reaching out to us! I’m really sorry to hear that our plugin isn’t working as expected on your end.
Our team is actively tracking this issue as we’re working with the Facebook team to provide them with all the information they need to troubleshoot this.
I’m afraid we don’t have a timeframe yet as to when this issue will be fixed, but this is of utmost importance to us, so we’ll make sure to provide you with more information as soon as further feedback is available.
Don’t hesitate to let me know if there’s anything else I can do to help you in the meantime.
Best regards,
Pit
SkyVerge
Just wondered if there was any update on this. Got excited when I saw a plugin update available but I’m still not able to connect Woocommerce and Facebook. It was connected before. All my previous catalogue syncs are there but nothing new is adding to Facebook ‘store’.
Hey @jrossjord ,
Thank you very much for your response. I’m sorry to hear that our plugin is causing you issues even after updating to the latest version, however, I’ll have to ask you to create a new topic as it’s against the forum guidelines replying to an active thread if you are not the user that created it.
You can do that by clicking here. It would be really helpful if you can also share a screenshot of the error you’re currently facing.
Thanks,
Pit
SkyVerge
Hey @steve211,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.
Thanks,
Tamara 🙂
how to access automattic apps woocommerce extension v2
sitll showing error content view. i can’t setup properly woocommerce extension v2 & culd not access woocommerce extension v2, please give me solution.
my website- ecart.com.bd
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This reply was modified 3 years, 7 months ago by
ronybd69.
Hey @ronybd69 ,
Thank you very much for your message. I’m sorry to hear that our plugin isn’t working as expected on your end.
I’ll need to ask you to create your own topic to proceed with further investigating this issue. Since this is a resolved thread, and the topic hasn’t been created by you but by another user, we can’t further assist you here based on the forum’s guidelines.
However, you can click here and create your own topic right away and we’ll get to you as soon as possible with more information. 🙂
Best regards,
Pit
SkyVerge
