Title: Error Invalid response. Please contact support.
Last modified: November 14, 2024

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# Error Invalid response. Please contact support.

 *  Resolved [jhione](https://wordpress.org/support/users/jhione/)
 * (@jhione)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/error-invalid-response-please-contact-support/)
 * Hello,
 * In Premium App Builder I get “Error Invalid response. Please contact support.”
   when clicking on “Manage” or “Run and Build”. I also get the error when trying
   to delete the app.
 * I get this with two older apps I made. I also created a new one, after creating
   I receive the same error when clicking on Manage or Run and Build.
 * WP Data Access Version:`5.5.17` lifetime lic.
 * WordPress 6.7
 * Server architecture Linux 5.4.185 x86_64
   Web server ApachePHP version 7.4.10 (
   Supports 64bit values)
 * Database Extension mysqli
   Server version 5.6.51-91.0-logClient version mysqlnd
   7.4.10
 * Please let me know what else you need from me to diagnose. Thank you.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/)
 * (@peterschulznl)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/error-invalid-response-please-contact-support/#post-18137370)
 * Hi [@jhione](https://wordpress.org/support/users/jhione/),
 * ​Thank you for reaching out.​
   ​Unfortunately, there is an issue with version 
   5.5.17. It involves only premium users using PHP version 7. We will release an
   update for premium users only today that solves the issue.​​Sorry for the inconvenience,
   Peter

Viewing 1 replies (of 1 total)

The topic ‘Error Invalid response. Please contact support.’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/error-invalid-response-please-contact-support/#post-18137370)
 * Status: resolved