Support » Plugin: SendPress Newsletters » Error installing Sendpress Pro

  • Resolved xjebediahx

    (@xjebediahx)


    Hi there,

    I hate to bother again, but:

    We just upgraded to Sendpress Pro, I entered the key and activated it, the Install Pro button appeared, I clicked and it threw an unexpected WP error (after a few seconds of loading).

    I already deactivated all other plugins, but the problem still persists.

    Regards
    Dirk

    https://wordpress.org/plugins/sendpress/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author itdoug

    (@itdoug)

    I am happy to hear that you bought pro! Just so you know, as a pro user, you can open a ticket on our site.

    In order to deal with installation issue, my best recommendation would be for you to log into your account by going to our website and clicking on resources and then support. On that page will appear a download link and your serial number. You can manually download the plug-in and upload it via FTP. In a few rare circumstances depending on the WordPress configuration the plug-in does not auto install. But uploading either through FTP or uploading the zip file will take care of it.

    Plugin Author itdoug

    (@itdoug)

    I am going to assume that since we have not heard from you that this problem is resolved. If you are still having issues please open a ticket on our support site.

    Thanks,

    Doug

    Hi Doug,

    I am sorry, totally forgot about that, yes, installing the zip-file worked just fine.

    Thanks
    Dirk

Viewing 3 replies - 1 through 3 (of 3 total)
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