• Resolved mikygo123

    (@mikygo123)


    Hello,
    I have got the following problem.
    Every package I create, when i try to install it give me the following error:
    Archive config file not found in dup-installer folder.

    Server Settings:
    ZipArchive: Enabled
    ShellExec Unzip: Enabled
    Extraction Path: /var/www/miosito
    Installer Path: /var/www/html/miosito/dup-installer

    Archive Name: [HASH]_archive.zip or [HASH]_archive.daf
    This is based on the format used to build the archive
    Archive Size: Expected Size: 26.29MB Actual Size: 27.12MB
    Boot Log dup-installer-bootlog__[HASH].txt

    Can you help me please?
    Thanks and best regards.
    Michela.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Michela, if you haven’t already, could you submit a ticket to https://snapcreek.com/ticket with a quick description of your issue. Also, if you are comfortable could include a sharing link on the ticket to a copy of the archive that is exhibiting the problem? (send.firefox.com, sharing via Google Drive or Dropbox are three easy ways) Thanks

    Bob

    P.S. When submitting the ticket please mention “Attention: Bob” so I’m the one who gets it

    I figured my setup out. I’m not sure what configuration you’re using. The issue for me was in my server software settings. I’m using Apache on a LAMP stack; so in my server configuration settings, under the Directory heading for my web server (/var/www/ in my case) I set AllowOverride to All, leaving the Options and Require settings at default. This corrected the issue for me.

    Thanks for providing your solution @montypadre!

    Just for an update and on a need to know basis…!
    I kept having an instal problem for the last 2 days. I was trying to instal from local to live. At first, the installation process would proceed and complete without problems and when I would click to reach my login screen, I’d get a 404 error…!
    I thought that was most peculiar..!

    I searched around in my cPannel, fooled around with my php version, did the installation process several times, again a 404 error at login screen.
    I went to my hosting’s Live Chat, spoke with 2 different agents, they couldn’t get around my very detailed description of my problem – they kept installing a fresh copy of WP in the subdirectory I wanted. The 2nd agent actually managed to point me to this page which I had also found myself!
    I was panicking since was a major set back for me!
    After several tricks I tried, (manual unzipping etc), I then constantly got stuck in Step 1 of installation process with a huge error as in @mikygo123 error. Eventhough I knew very well that my wp-config file was there.

    So, Corry, in the end, I thought I’d download the Developer copy of Duplicator you have up there, installed, saw that the version was still the same as in my previous version, (although here it said that it was version 1 smthing 30..), got disappointed again since I didn’t see any ‘Developer’s’ notice anywhere.
    I almost gave up on that one before I decided to create a new package with this version of the plugin. Did that, and voila….magic happened and the installation worked like a charm, and I was able to log in with no 404’s or anything.
    I was ready to take it up with my hosting guys or the Theme guys for faulty stuff…!
    Man, I never had this problem with Duplicator…what happened there??

    Thanks for reading my long saga…!!! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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