Title: Error installing license
Last modified: September 19, 2026

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# Error installing license

 *  Resolved [vilanova](https://wordpress.org/support/users/vilanova/)
 * (@vilanova)
 * [3 weeks, 3 days ago](https://wordpress.org/support/topic/error-installing-license-28/)
 * hi!
 * When I try to install the Wordfence license, I receive the following error message:
   
   _Error installing license. An error occurred while installing your license key._
 * Could this be a file permission error?
 * thanks,
 * thais

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [3 weeks, 1 day ago](https://wordpress.org/support/topic/error-installing-license-28/#post-19025617)
 * Hi [@vilanova](https://wordpress.org/support/users/vilanova/), thanks for getting
   in touch.
 * I suspect a JavaScript conflict might be affecting something from loading correctly.
   That can cause an issue with completing installation or confirming the license
   key. An error may display in your [browser console](https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-developer-tools-console)
   for our pages if so.
 * You can troubleshoot this by disabling **all** plugins before reinstalling Wordfence
   and reverting temporarily to a default theme to see if you’re able to complete
   installation. If you can, reenabling everything again one-by-one afterwards can
   help identify the cause.
 * If that doesn’t work, it could be worth generating a new key as they can expire
   after 24h. There’s a full written and video guide here just in case any steps
   you were taking differ from our recommendations: [https://www.wordfence.com/help/api-key/#installing-your-free-license-key](https://www.wordfence.com/help/api-key/#installing-your-free-license-key)
 * Note that your email address is used for delivery purposes of a free license 
   only and there’s no limit on how many a single email address can request.
 * Many thanks,
   Peter.
 *  Thread Starter [vilanova](https://wordpress.org/support/users/vilanova/)
 * (@vilanova)
 * [3 weeks, 1 day ago](https://wordpress.org/support/topic/error-installing-license-28/#post-19025655)
 * hi!!
 * ok, thanks a lot!
 * best regards,
 * thais
 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [3 weeks ago](https://wordpress.org/support/topic/error-installing-license-28/#post-19026131)
 * I hope that helps you out. Let us know if it hasn’t and we may be able to look
   into it.
 * Peter.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [3 weeks ago](https://wordpress.org/support/topic/error-installing-license-28/#post-19026131)
 * Status: resolved