Title: Error Installing License
Last modified: November 29, 2023

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# Error Installing License

 *  Resolved [blferraz](https://wordpress.org/support/users/blferraz/)
 * (@blferraz)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/error-installing-license-13/)
 * Hi I am having problems with the wordfence plugin. I deleted my previous instillation
   and reinstalled a new version. Now I am getting an error message and cannot install
   the plugin.
   Please help.

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfmark](https://wordpress.org/support/users/wfmark/)
 * (@wfmark)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/error-installing-license-13/#post-17239499)
 * Hi [@blferraz](https://wordpress.org/support/users/blferraz/), sorry to see you’re
   having problems with this.
 * We have seen possible issues installing keys automatically more than 24 hours
   after generation. Additionally, if you are in a different browser than the one
   used when requesting your Free Wordfence license, you will be unable to automatically
   install it. In those cases, you will need to manually copy and paste the key 
   from the email to complete the activation of Wordfence Security.
 * Aside from verifying that you did not inadvertently copy only part of the license
   key, I would check whether you can install the license when Wordfence is the 
   only active plugin on your site. There could be a Javascript conflict with another
   plugin potentially stopping the code executing the verification check.
 * Let me know if this helps.
 * Thanks,
 * Mark

Viewing 1 replies (of 1 total)

The topic ‘Error Installing License’ is closed to new replies.

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 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
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 * 1 reply
 * 2 participants
 * Last reply from: [wfmark](https://wordpress.org/support/users/wfmark/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/error-installing-license-13/#post-17239499)
 * Status: resolved