Title: Error Installing License
Last modified: October 25, 2023

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# Error Installing License

 *  Resolved [aprulliere97](https://wordpress.org/support/users/aprulliere97/)
 * (@aprulliere97)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-installing-license-12/)
 * Hello, when I enter the free license. I have this message.
   An error occurred 
   while installing your license key.An error occurred while installing your license
   key.
 * Please try again. If the problem persists, please [contact Wordfence Support](https://www.wordfence.com/help/api-key)
   
   THX

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfmark](https://wordpress.org/support/users/wfmark/)
 * (@wfmark)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-installing-license-12/#post-17152517)
 * Hi [@aprulliere97](https://wordpress.org/support/users/aprulliere97/),
 * Thank you for reaching out.
 * We have also seen possible issues installing keys automatically more than 24 
   hours after generation. Additionally, if you are in a different browser than 
   the one used when requesting your Free Wordfence license, you will be unable 
   to automatically install it. In those cases, you must manually copy and paste
   the key from the email to complete the activation of Wordfence Security.
 * Aside from verifying that you did not copy only part of the license key, I would
   check whether you can install the license when Wordfence is the only active plugin
   on your site. There could be a Javascript conflict with another plugin, potentially
   stopping the code executing the verification check.
 * In some cases, disabling caching plugins resolves the issue.
 * For additional troubleshooting materials on how to install a license key, please
   visit this page: [https://www.wordfence.com/help/api-key/#installing-your-free-license-key](https://www.wordfence.com/help/api-key/#installing-your-free-license-key).
 * Let me know how it goes.
 * Thanks,
 * Mark

Viewing 1 replies (of 1 total)

The topic ‘Error Installing License’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wfmark](https://wordpress.org/support/users/wfmark/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/error-installing-license-12/#post-17152517)
 * Status: resolved