Title: ERROR: Incorrect username or password.
Last modified: August 21, 2016

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# ERROR: Incorrect username or password.

 *  [SickSquirrel](https://wordpress.org/support/users/sicksquirrel/)
 * (@sicksquirrel)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/)
 * Reset pass. Tried to login. Been going on for a week now. I can’t change via 
   PHPMyAdmin right now but I’d rather find out why the change isn’t being processed.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5100916)
 * – In WordPress, there is more than one way to set your password. Try reviewing
   this WP Codex: [http://codex.wordpress.org/Resetting_Your_Password](http://codex.wordpress.org/Resetting_Your_Password)
 *  Thread Starter [SickSquirrel](https://wordpress.org/support/users/sicksquirrel/)
 * (@sicksquirrel)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5100926)
 * I’ve tried a few. Nothing works and I’ve tried emailer, emergency script, FTP.
   Before. I reinstall I need to know if the problem can be tracked down. I don’t
   want to delete my site uselessly
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5100932)
 * Have you tried switching to the default theme with ALL PLUGINS DEACTIVATED?
 *  Thread Starter [SickSquirrel](https://wordpress.org/support/users/sicksquirrel/)
 * (@sicksquirrel)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5100942)
 * If I could log in, I could. I haven’t changed theme or added plugins in weeks.
   But I’m going to backup my plugins then delete all via FTP. It’s my last attempt
   before I reinstall
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5100946)
 * You dont have delete. Just rename the plugin folder via FTP something like :
 * /wp-content/pluginsHOLD
 *  [Tammy Tinline](https://wordpress.org/support/users/tammy-tinline/)
 * (@tammy-tinline)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5101159)
 * Hi everyone … I am sorry to post my question here but this is the only open channel
   I could find …
 * This is my problem …
 * I am having a HUGE fight with trying to access our website from the backend …
   the lady that did that has left so I have taken it over … this is the story:
 * She left a admin handover document which had a the following information had 
   the user name and password but it does not match when I try and login – saying
   the password is incorrect – I then do the whole ‘lost your password’ thing – 
   I reset the pasword and try again but it still says it is incorrect – also, the
   user name in the handover document and the user name that comes in the email 
   is not the same so I have tried the new password under both user names … 🙁
 * Now I cannot even try and access it as I get an error saying “you do not have
   effiecient permission to access this site”
 * This is my company’s website so if anyone could help me … in lamens terms please,
   that would be greatly appreciated.
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5101160)
 * No worries you can post a new thread here: [http://wordpress.org/support/forum/how-to-and-troubleshooting#postform](http://wordpress.org/support/forum/how-to-and-troubleshooting#postform)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘ERROR: Incorrect username or password.’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 4 participants
 * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/error-incorrect-username-or-password/#post-5101160)
 * Status: not resolved

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