Error – Incompatibility with Bit.ly API Plugin

  • Ashley Michèlle

    (@ashleymichelle)


    9 years, 5 months ago

    Owners and admins of sites running the Bitly URL Generator plugin, you might want to deactivate that plugin, rather than give yourself numerous headaches.

    Here is the error message:

    [31-Oct-2014 04:50:08 UTC] PHP Fatal error: Call to undefined method Bitly::get_bitly_link_for_post_id() in /home1/billinh2/public_html/ohmybonbon/wp-content/plugins/jetpack.old/3rd-party/bitly.php on line 26

    This ONLY appears after updating to the newest version of JetPack (3.2).

    If there is a fix for this, that would be awesome. I’m not sure what’s the matter, but at least this will serve as a heads up for anyone experiencing issues with their WordPress install like I was.

    Finally got it sorted out thanks to my BlueHost technical support, and by sorted, I mean I just deactivated the plugin, since neither of us were sure what the JetPack update is conflicting with.

    Hope this helps!

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 5 months ago

    Could you try to delete the jetpack.old/ directory from your WordPress installation, and make sure the Bitly plugin you use on your site is up to date?

    Once you’ve done so, and if you still experience issues, could you let me know what your settings are under Settings > Bitly in your dashboard, so I can try to reproduce?

    Thanks!

Viewing 1 replies (of 1 total)
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