Error in wp-includes
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Hi, my web is broken. The error is in /srv/vhost/manalishop.com/home/html/wp-includes/class-wp-query.php
Could it be due to an update? I use the divi theme, and I have already spoken with them and they tell me that it is a bug in your plugin, since the page in its other sections works.
I have also tried to deactivate your plugin and the error disappears, so could you give me a solution? Thank you!The page I need help with: [log in to see the link]
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Hello,
Not sure what exactly cause this issue.
Please try to remove all filters from page and check is it has those errors.
Do you use Divi page builder elements to display filters or shortcode?
Regards,
OlegI have tried to remove all the shortcodes from my filters, and reactivate the plugin but the error persists. what is the reason? The new update is buggy?
Hello,
Yes, it seems latest version has some incomaptibility.
Maybe it is incompatibility with some other plugin.
To check what exactly not compatible please try to disable other plugins and change theme to WordPress default to check is it has same errors.
Regards,
OlegThe error only disappears when I deactivate your plugin. How can I make it work?
Your plugin not work and you not answer at your clients??
Is not serious
- This reply was modified 2 months ago by yergomezz.
Hello,
So, the error persists if you deactivate all other plugins except WooCommerce and ours?
Are you using the Divi theme? What version of the theme do you have now?
Regards,
DmytroYes, the error persists with everything disabled, and the divi theme is version 4.27.1
Could you please check the logs to see the full message of the error? If you didn’t turn it off, WooCommerce has its own logs in the wp-admin -> WooCommerce -> Status -> Logs. Check through the errors and find the current one. More text about the issue should be included.
We will try to recreate the issue locally.
Regards,
DmytroWordPress Environment<br><br>WordPress address (URL): https://manalishop.com<br>Site address (URL): https://manalishop.com<br>WC Version: 9.2.3<br>Legacy REST API Package Version: El plugin Legacy REST API no está instalado en este sitio.<br>Action Scheduler Version: ✔ 3.8.1<br>Log Directory Writable: ✔<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: es_ES<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.1.29<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.61.1<br>OpenSSL/1.1.1k<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.2.3<br>WC Database Prefix: WKNbAaaM<br>Tamaño total de la base de datos: 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+ Índice: 0.03MB + Motor InnoDB Post Type Counts<br><br>attachment: 2679<br>bc_x1379_op_type: 2<br>br_product_filter: 5<br>custom_css: 1<br>et_body_layout: 6<br>et_footer_layout: 1<br>et_header_layout: 3<br>et_pb_layout: 43<br>et_template: 7<br>et_theme_builder: 1<br>nav_menu_item: 151<br>oembed_cache: 1<br>page: 20<br>post: 77<br>product: 556<br>product_variation: 1714<br>revision: 2936<br>shop_coupon: 74<br>shop_order: 16229<br>shop_order_refund: 44<br>sp_wp_carousel: 1<br>wp_font_face: 33<br>wp_font_family: 12<br>wp_global_styles: 1<br>wp_navigation: 1<br>yith-pos-receipt: 1<br>yith-pos-register: 1<br>yith-pos-store: 1 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (49)<br><br>Add to Cart Button Custom Text: por Enrique J. Ros – 4.0.1<br>FiboSearch - AJAX Search for WooCommerce: por Equipo de FiboSearch – 1.28.1<br>BC Woo Custom Thank You Pages: por WooCommerce & WordPress Tutorials – 1.4.17<br>Brands for WooCommerce: por BeRocket – 3.8.3<br>Code Snippets: por Code Snippets Pro – 3.6.5.1<br>Cost of Goods for WooCommerce Pro: por WPFactory – 2.7.9<br>Divi Product Carousel: por DiviGear – 2.0.0<br>Marcadores de posición de imágenes: por Equipo de rendimiento de WordPress – 1.1.1<br>Duplicate Menu: por Jon Christopher – 0.2.2<br>GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: por Thomas Geiger – 1.20.2<br>Flexible Shipping: por Octolize – 4.25.8<br>GDPR Cookie Compliance: por Moove Agency – 4.15.2<br>Site Kit by Google: por Google – 1.134.0<br>Health Check & Troubleshooting: por La comunidad de WordPress.org – 1.7.1<br>Imagify: por Imagify – Optimize Images & Convert WebP & Avif – 2.2.2<br>Jetpack: por Automattic – 13.7<br>Kadence WooCommerce Email Designer: por Kadence WP – 1.5.13<br>Loco Translate: por Tim Whitlock – 2.6.11<br>Max Mega Menu: por megamenu.com – 3.3.2<br>Perfect Brands for WooCommerce: por QuadLayers – 3.4.2<br>Performance Lab: por Equipo de rendimiento de WordPress – 3.4.0<br>Performant Translations: por Equipo de rendimiento de WordPress – 1.2.0<br>Popups for Divi: por divimode.com – 3.0.5<br>Qty Increment Buttons for WooCommerce: por taisho – 2.7.5<br>Redirection: por John Godley – 5.5.0<br>Pasarela Unificada de Redsys para WooCommerce: por Redsys Servicios de Procesamiento S.L. – 1.0.3<br>Shortcodes for Divi: por WP Zone – 1.2.2<br>Carga especulativa: por Equipo de rendimiento de WordPress – 1.3.1<br>Temporary Login Without Password: por StoreApps – 1.8.3<br>Formatos modernos de imagen: por Equipo de rendimiento de WordPress – 2.1.0<br>Discount Rules Core: por Flycart – 2.6.5<br>Advanced Order Export For WooCommerce: por AlgolPlus – 3.5.3<br>WooCommerce.com Update Manager: por Automattic – 1.0.3<br>Additional Variation Images Gallery for WooCommerce: por Emran Ahmed – 1.3.24<br>Variation Swatches for WooCommerce: por Emran Ahmed – 2.1.2<br>Advanced AJAX Product Filters for WooCommerce: por BeRocket – 1.6.5<br>PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.9.0-beta-1<br>WooCommerce Product Image Flipper: por jameskoster – 0.4.2<br>WooCommerce Side Cart Premium: por XootiX – 2.4<br>WooCommerce: por Automattic – 9.2.3<br>Yoast SEO: por Equipo Yoast – 23.3<br>WP Carousel: por ShapedPlugin LLC – 2.6.8<br>WP Mail SMTP: por WP Mail SMTP – 4.1.1<br>WPS Hide Login: por WPServeur<br>NicolasKulka<br>wpformation – 1.9.16.7<br><br>YITH Point of Sale for WooCommerce: por YITH – 3.7.0<br>YITH POS Customization Edit Payments: por YITH – 1.0.0<br>YITH WooCommerce Barcodes and QR Codes Premium: por YITH – 2.36.0<br>YITH WooCommerce Points and Rewards Premium: por YITH – 4.9.0<br>YITH WooCommerce Wishlist: por YITH – 3.37.0 Inactive Plugins (1)<br><br>DiviGear Gallery: por DiviGear – 2.0.1 Dropin Plugins ()<br><br>object-cache.php: Performance Lab Server Timing Object Cache Drop-In Must Use Plugins (3)<br><br>1&1 Product Subdomain: por 1&1 – 1.1.0<br>Health Check Troubleshooting Mode: por – 1.9.2<br>yith_debugger.php: por Armando Liccardo (YITH) – 1.0.0 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 días<br>Level threshold: –<br>Log directory size: 352 KB WC Pages<br><br>Base de la tienda: #32183 - /tienda-online<br>Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.<br>Finalizar compra: ❌ La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.<br>Mi cuenta: #24 - /mi-cuenta<br>Términos y condiciones: ❌ Página sin definir Theme<br><br>Name: Divi<br>Version: 4.27.1<br>Author URL: http://www.elegantthemes.com<br>Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente<br>te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo<br><br>WooCommerce Support: ✔ Templates<br><br>Overrides: /srv/vhost/manalishop.com/home/html/wp-content/plugins/woo-variation-gallery/templates/product-images.php<br>/srv/vhost/manalishop.com/home/html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ✔ Next scheduled: 2024-09-05 12:11:32 +00:00<br>Options: ✔<br>Notes: 51<br>Onboarding: skipped Action Scheduler<br><br>Completo: 2.934<br>Oldest: 2024-08-04 20:17:18 +0000<br>Newest: 2024-09-04 16:32:04 +0000<br><br>Fallida: 49<br>Oldest: 2023-06-29 12:08:40 +0000<br>Newest: 2024-08-26 06:39:57 +0000<br><br>Pendiente: 5<br>Oldest: 2024-09-05 01:12:28 +0000<br>Newest: 2024-09-09 14:33:47 +0000 Status report information<br><br>Generated at: 2024-09-04 16:35:08 +00:00<br>
You provided a WooCommerce status report. What I need is WooCommerce logs in the wp-admin -> WooCommerce -> Status -> Logs. Please check through the errors and find the current one. More text about the issue should be included.
Regards,
DmytroHow do I know what the error is? Here there is a lot and if I go inside much more https://snipboard.io/tv5qkl.jpg
Please check wc_logger and fatal-errors. You can turn on the plugin to fill in the error messages and after that check for recent errors in these files.
Regards,
Dmytro
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