Title: error in url import
Last modified: May 3, 2018

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# error in url import

 *  Resolved [padajuma](https://wordpress.org/support/users/padajuma/)
 * (@padajuma)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-in-url-import/)
 * i cannot import from url, always i can do it but no at this time
    i receive this
   error:
 * There’s a problem with your import file
    Please verify that the URL returns a
   valid import file.
 * and the url is ok, i check it in a browser
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-in-url-import%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [padajuma](https://wordpress.org/support/users/padajuma/)
 * (@padajuma)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-in-url-import/#post-10242903)
 * i have purchased the plugin but is imposible to have support, and i cannot import
   from url. i have opened two tickets and i dont have an answer
 *  [duceduc](https://wordpress.org/support/users/duceduc/)
 * (@duceduc)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-in-url-import/#post-10245119)
 * I don’t have an answer to your issue, but I do like how you added those orange
   check marks for the description in your site. Was it done through WP All Import
   content and title section?
 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-in-url-import/#post-10252376)
 * Hi [@padajuma](https://wordpress.org/support/users/padajuma/)
 * I see that we’ve already answered your ticket regarding this issue and found 
   that it was a security measure coming from CloudFlare. If necessary, please continue
   working with us via that ticket since this problem will require that we run tests
   on your server.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error in url import’ is closed to new replies.

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## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)
 * [url](https://wordpress.org/support/topic-tag/url/)

 * 3 replies
 * 3 participants
 * Last reply from: [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/error-in-url-import/#post-10252376)
 * Status: resolved