Error in server log file

  • Resolved webdev1995

    (@webdev1995)


    3 years, 7 months ago

    Seeing many of these log entries on my server log…

    WordPress database error Unknown column ‘id’ in ‘field list’ for query INSERT INTO wphi_cleantalk_sfw_logs

    Plugin seems to work fine (processing spam) but would like the address the log file errors.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alexandergull

    (@alexandergull)

    3 years, 7 months ago

    Hello, @webdev1995

    Please deactivate the plugin with the [Complete deactivation] option enabled and then activate it again
    1. Enter the Antispam by Cleantalk plugin settings [Wordrpess Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings]
    2. Check the option [Complete deactivation] at the bottom of the advanced settings list and save changes.
    3. Deactivate the plugin on the [Plugins] page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings.
    6. Press the button [Get key automatically]

    Does it help?

    Thread Starter webdev1995

    (@webdev1995)

    3 years, 7 months ago

    Thanks for the quick reply – I have completed all of the steps and deleted the server log file. I’ll check tomorrow to see if the error is gone and will report back and mark as resolved if it worked. Thanks again!

    Plugin Support amagsumov

    (@amagsumov)

    3 years, 7 months ago

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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