Title: Error in orders statistics
Last modified: April 26, 2021

---

# Error in orders statistics

 *  Resolved [impulsatumarketing](https://wordpress.org/support/users/impulsatumarketing/)
 * (@impulsatumarketing)
 * [5 years ago](https://wordpress.org/support/topic/error-in-orders-statistics/)
 * Hi guys, how are you?
 * I need support with a problem I have with my woocommerce analysis reports.
 * Last week I had to make an export / import of my orders because we launched a
   new version of our website.
 * During the import I had some mistakes related with the order id because there
   were some pages or images in the new version which share same id and I had to
   renamed them with other new ID’s.
 * Now, taking a look to my statistics I’ve noticed that there are some products
   named as “Deleted” like [this picture](https://ibb.co/ZLww0FK), and then if I
   click on Orders (31), there are some products with link to the products the clients
   have bought but others don’t, [like this picture](https://ibb.co/MPdjzTm). Orders
   with ID number like 7005, 7002, 7001 and so on are those which I had to rename
   it. Orders like 7038, 7039 and so on are new orders made in the new version of
   the website.
 * And finally, If I click on the id number, for example 7005 and go to the article
   sold, there is no link to the product, [like this image](https://ibb.co/W3G2rxq).
   and the newest ones I can see a link to the product [like this](https://ibb.co/Fq5THNt)
 * After the explanation, the question is…Why is this happening? how could I fix
   it in order to have a complete analysis of the orders?
 * Thank you for your support!
    -  This topic was modified 5 years ago by [impulsatumarketing](https://wordpress.org/support/users/impulsatumarketing/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [impulsatumarketing](https://wordpress.org/support/users/impulsatumarketing/)
 * (@impulsatumarketing)
 * [5 years ago](https://wordpress.org/support/topic/error-in-orders-statistics/#post-14369458)
 * Any admin could help me? Much appreciated!
 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [5 years ago](https://wordpress.org/support/topic/error-in-orders-statistics/#post-14385838)
 * Hey [@impulsatumarketing](https://wordpress.org/support/users/impulsatumarketing/),
 * If you go to WooCommerce > Orders and click on one of these imported orders, 
   does everything appear ok on the order? Are the products there along with prices,
   taxes, shipping, and so on?
 * If so, then you may just need to clear out the old Analytics data and import 
   it again. To do that, go to Analytics > Settings and scroll down to the Import
   Historical Data section. Delete the existing data and import it again. Then check
   the reports to see if they’re working better.
 * If that’s not it, you may need to get in touch with the support team for the 
   plugin you used to export/import the orders. WooCommerce stores order information
   across a few different tables in the database. Migrating orders can get a bit
   messy.
 * Let us know what you find out.
 * Cheers!
 *  Thread Starter [impulsatumarketing](https://wordpress.org/support/users/impulsatumarketing/)
 * (@impulsatumarketing)
 * [5 years ago](https://wordpress.org/support/topic/error-in-orders-statistics/#post-14396653)
 * hey [@3sonsdevelopment](https://wordpress.org/support/users/3sonsdevelopment/)
 * thank you for your reply. I check them out the imported orders and at first sight
   are totally equal to those which customers have made after the import process.
 * I tried to import the data again, but unfortunatelly the same thing keeps happening.
 * I sent a post to the developer of the plugin and I’m waiting their answer.
 *  Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/error-in-orders-statistics/#post-14530386)
 * Hi [@impulsatumarketing](https://wordpress.org/support/users/impulsatumarketing/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved.
   If you have any further questions, you can start a new thread.
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error in orders statistics’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [B C. a11n](https://wordpress.org/support/users/battouly/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/error-in-orders-statistics/#post-14530386)
 * Status: resolved