Title: error in in comment Last modified: September 13, 2022 --- # error in in comment * Resolved [amar2119](https://wordpress.org/support/users/amar2119/) * (@amar2119) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-in-in-comment/) * When user write a Comment, an error message appears (look at screenshot) but the comment works normally, just an error message appears! [https://ibb.co/94cT9x8](https://ibb.co/94cT9x8) * I contacted the technical support of my theme provider they told me that the problem comes from woocommerce and they sent me this photo capture [https://ibb.co/qnRB2nr](https://ibb.co/qnRB2nr) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-in-in-comment%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-in-in-comment/#post-16011280) * Hi [@amar2119](https://wordpress.org/support/users/amar2119/) * Thanks for reaching out! * I understand that you are receiving an error message when a user writes a comment on your site. * I’d like to understand your site properly, can you please share your **System Status Report**, that will help us further troubleshoot. * You can find it via `WooCommerce > Status`. Select `Get system report` and then` Copy for support`. Once you’ve done that, you can paste it into your reply here. * Thread Starter [amar2119](https://wordpress.org/support/users/amar2119/) * (@amar2119) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-in-in-comment/#post-16012068) * ``` ### WordPress Environment ### WordPress address (URL): https://el9ani.com Site address (URL): https://el9ani.com WC Version: 6.9.1 REST API Version: ✔ 6.9.1 WC Blocks Version: ✔ 8.3.2 Action Scheduler Version: ✔ 3.5.0 Log Directory Writable: ✔ WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 1 GB PHP Time Limit: 3600 PHP Max Input Vars: 200000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.35-MariaDB Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ 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odtyippwqu_wpf_meta_values_bk: Data: 0.00MB + Index: 0.00MB + Engine MyISAM odtyippwqu_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB odtyippwqu_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM odtyippwqu_wpr_rocket_cache: Data: 0.03MB + Index: 0.05MB + Engine MyISAM odtyippwqu_wpr_rucss_used_css: Data: 0.04MB + Index: 0.07MB + Engine MyISAM ### Post Type Counts ### adfoxly_banners: 1 adfoxly_places: 5 advanced_ads: 1 at_biz_dir: 71 atbdp_chat: 26 atbdp_listing_review: 41 atbdp_orders: 21 atbdp_pricing_plans: 9 attachment: 2270 boxzilla-box: 2 bp-email: 17 cartflows_flow: 2 cartflows_step: 4 codeneric_ad: 1 custom_css: 2 customize_changeset: 2 dfads: 1 e-landing-page: 1 elementor_font: 12 elementor_library: 57 hbupro_banner: 1 is_search_form: 1 itsec-dash-card: 6 itsec-dashboard: 1 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 listing-announcement: 1 mc4wp-form: 1 nav_menu_item: 66 page: 103 popup: 3 popup_theme: 8 post: 29 product: 17 product_variation: 51 quads-ads: 1 revision: 497 seedprod: 1 shop_coupon: 1 shop_order: 1 swbdp-ad-manager: 5 um_directory: 1 um_form: 3 wp_global_styles: 3 wpforms: 1 wysiwyg-widget: 2 xlwcty_thankyou: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (36) ### WPML Multilingual CMS: by OnTheGoSystems – 4.5.8 WPML SEO: by OnTheGoSystems – 2.0.1 Broken Link Checker: by WPMU DEV – 1.11.18 CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.2 Directorist - Business Hour: by wpWax – 2.7.5 Directorist - Claim Listing: by wpWax – 1.4.9 Directorist Google reCAPTCHA: by wpWax – 1.3.1 Directorist - Mailchimp Integration: by wpWax – 1.0 Directorist - Rank Featured Listings: by wpWax – 1.3.3 Directorist WPML Integration: by wpWax – 1.0.0 Directorist - Business Directory Plugin: by wpWax – 7.3.3 Elementor Pro: by Elementor.com – 3.7.6 Elementor: by Elementor.com – 3.7.5 ElementsKit Lite: by Wpmet – 2.7.0 Facebook for WooCommerce: by Facebook – 2.6.23 Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5 File Manager Advanced: by modalweb – 4.1.5 Health Check & Troubleshooting: by The WordPress.org community – 1.5.0 OMGF: by Daan from Daan.dev – 5.3.7 Imagify: by WP Rocket – 2.0 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.10 MC4WP: WPML compatibility: by ibericode – 1.0.3 Meks Easy Ads Widget: by Meks – 2.0.5 Nextend Social Login: by Nextendweb – 3.1.6 Facebook for WordPress: by Facebook – 3.0.7 Rank Math SEO PRO: by Rank Math – 3.0.20 Rank Math SEO: by Rank Math – 1.0.97 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.22.21 NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.15.1 Direct Checkout for WooCommerce: by QuadLayers – 2.6.7 WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2 WooCommerce: by Automattic – 6.9.1 CoDesigner: by Codexpert – 3.7 Wordfence Security: by Wordfence – 7.6.1 WP Mail SMTP: by WPForms – 3.5.2 WPML String Translation: by OnTheGoSystems – 3.2.1 ### Inactive Plugins (5) ### Directorist Listings Slider & Carousel: by wpWax – 1.6.2 Directorist Listings with Map: by wpWax – 1.6.3 iThemes Security: by iThemes – 8.1.2 Perfmatters: by forgemedia – 1.9.8 WP Rocket: by WP Media – 3.12.0.5 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.8.0 ### Settings ### API Enabled: – Force SSL: – Currency: DZD (د.ج) Currency Position: left_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: ❌ Page not set Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: ❌ Page not set Terms and conditions: #3312 - /fr/conditions-dutilisation/ ### Theme ### Name: OneListing Pro Child Version: 1.0 Author URL: https://wpwax.com/ Child Theme: ✔ Parent Theme Name: OneListing Pro Parent Theme Version: 1.13 Parent Theme Author URL: https://wpwax.com/ WooCommerce Support: ❌ Not declared ### Templates ### Overrides: onelisting-pro-child/woocommerce/emails/customer-invoice.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-09-15 11:43:19 +01:00 Options: ✔ Notes: 74 Onboarding: completed ### Action Scheduler ### Complete: 7,148 Oldest: 2022-08-16 19:58:32 +0100 Newest: 2022-09-15 09:31:43 +0100 Failed: 2 Oldest: 2022-03-11 15:10:24 +0100 Newest: 2022-09-15 09:30:42 +0100 Pending: 5 Oldest: 2022-09-15 19:40:00 +0100 Newest: 2022-09-17 19:30:28 +0100 ### Status report information ### Generated at: 2022-09-15 09:37:48 +01:00 ``` * [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * (@jricketts4) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-in-in-comment/#post-16014118) * [@amar2119](https://wordpress.org/support/users/amar2119/) – A part of the error your theme’s support team provided you actually points to WooCommerce Multilingual as the issue: [https://d.pr/i/l8pl1M](https://d.pr/i/l8pl1M) * You can reach out to their support team with that error here: [https://wordpress.org/plugins/woocommerce-multilingual/](https://wordpress.org/plugins/woocommerce-multilingual/) Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘error in in comment’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 4 replies * 3 participants * Last reply from: [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/error-in-in-comment/#post-16014118) * Status: resolved