Title: Error in edit ticket from admin side
Last modified: August 30, 2016

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# Error in edit ticket from admin side

 *  Resolved [Toufiq Zari](https://wordpress.org/support/users/toufiq-zari/)
 * (@toufiq-zari)
 * [11 years ago](https://wordpress.org/support/topic/error-in-edit-ticket-from-admin-side/)
 * Hi,
 * When i open ticket and edit it from admin side after making changes when i save
   data i am getting “You have not answered all required fields” error on Username
   field. But this field is readonly and empty, so i cant change the data.
 * Please solve this..
 * [https://wordpress.org/plugins/js-support-ticket/](https://wordpress.org/plugins/js-support-ticket/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [11 years ago](https://wordpress.org/support/topic/error-in-edit-ticket-from-admin-side/#post-6286304)
 * Hi,
 * **Edit** ../plugins/js-support-ticket/modules/ticket/tpls/admin_addticket.php
 * **Find**
    `<div id="username-div"></div><input type="text" value="" id="username-
   text" readonly="readonly" data-validation="required"/><a href="#"><?php echo 
   __('Select User', 'js-support-ticket'); ?></a>`
 * **Replace with**
    `<div id="username-div"></div><input type="text" value="" id
   ="username-text" readonly="readonly" /><a href="#"><?php echo __('Select User','
   js-support-ticket'); ?></a>`
 * Regards,
    Ahmad Bilal

Viewing 1 replies (of 1 total)

The topic ‘Error in edit ticket from admin side’ is closed to new replies.

 * ![](https://ps.w.org/js-support-ticket/assets/icon-256x256.png?rev=3583992)
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 * 1 reply
 * 2 participants
 * Last reply from: [JoomSky](https://wordpress.org/support/users/rabilal/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/error-in-edit-ticket-from-admin-side/#post-6286304)
 * Status: resolved