Title: Error in Edge browser Last modified: February 20, 2017 --- # Error in Edge browser * Resolved [Gallardooo](https://wordpress.org/support/users/gallardooo/) * (@gallardooo) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/) * Hi there, every time I try to send a message through the Edge browser an error occurs which prevents the message from being sent. The message that appears is: * “Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.” Screenshot: [http://imgur.com/a/2dhHU](http://imgur.com/a/2dhHU) * The Edge browser is running the latest version and Javascript and cookies are enabled, so it should be working fine. I already tested the form on other devices and the same issue occurs. It seems to be working fine in all the other major browsers. Edge is becoming a default and popular browser for many, so it’s really important for me to get it working properly! * Any idea of what could be going on? * Thank you! Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8824891) * Which plugin do you use? * Thread Starter [Gallardooo](https://wordpress.org/support/users/gallardooo/) * (@gallardooo) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8825335) * Hi Takayuki, I used the latest version of Contact Form 7 * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8825909) * Where can we see the site? * Thread Starter [Gallardooo](https://wordpress.org/support/users/gallardooo/) * (@gallardooo) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8827463) * Hi, [here is my URL.](http://judithcushman.wpengine.com/) * You will be able to find the contact form at the bottom of the home page as well as on the contact page. * Thank you - This reply was modified 9 years, 3 months ago by [Gallardooo](https://wordpress.org/support/users/gallardooo/). - This reply was modified 9 years, 3 months ago by [Gallardooo](https://wordpress.org/support/users/gallardooo/). * Thread Starter [Gallardooo](https://wordpress.org/support/users/gallardooo/) * (@gallardooo) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8827487) * Ok, I have found the source of the problem. It seemed to have been caused by the plugin WP-SpamShield! * I still need a way to prevent spam from attacking the contact form. Is there any alternative plugin or solution that you can recommend for this that works across all browsers? * Thank you! * [redsand](https://wordpress.org/support/users/redsand/) * (@redsand) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8827747) * Hi [@gallardooo](https://wordpress.org/support/users/gallardooo/), * I’m sorry to hear about the issue you’re having. WP-SpamShield is 100% compatible with the Edge browser, and 100% compatible with Contact Form 7. CF7 is one of our favorite plugins, so we take extra care to make sure it’s compatible. 🙂 * If you’re having that type of error, and it’s consistent, then there is a specific conflict on your site. Please see [FAQ #9](http://redsd.co/WPSS-FAQ-9) and [Troubleshooting Step 9](http://redsd.co/WPSS-TSG-9), as these directly addresses that issue, and will help you fix it. (Over 90% of user issues are solved with the Troubleshooting Guide and FAQs.) If that doesn’t fix the issue, please submit a support request at the [WP-SpamShield support page](http://redsd.co/WPSS-SPT), and we will be happy to help you debug and resolve the issue. * – Scott - This reply was modified 9 years, 3 months ago by [redsand](https://wordpress.org/support/users/redsand/). * Thread Starter [Gallardooo](https://wordpress.org/support/users/gallardooo/) * (@gallardooo) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8837215) * Hi [@redsand](https://wordpress.org/support/users/redsand/) I deleted and then re-activated the plugin and it started working just fine with CF7 accross all browsers 🙂 * [redsand](https://wordpress.org/support/users/redsand/) * (@redsand) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8837238) * [@gallardooo](https://wordpress.org/support/users/gallardooo/), * Outstanding news! 🙂 * If you ever need help in the future, let us know. * Have a good one! * – Scott Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Error in Edge browser’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) ## Tags * [javascript](https://wordpress.org/support/topic-tag/javascript/) * 8 replies * 3 participants * Last reply from: [redsand](https://wordpress.org/support/users/redsand/) * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/error-in-edge-browser/#post-8837238) * Status: resolved