Support » Plugin: Namaste! LMS » Error in Creating new course

  • Hello, since the new update 2 days ago, I cannot create a new course. When I attempt to create a new course, I get a blank page and nothing else. I was notified by WordPress of the following error within your plugin:

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
    
    In this case, WordPress caught an error with one of your plugins, Namaste! LMS.
    
    First, visit your website (https://academy.spiritofesther.com/) and check for any visible issues. Next, visit the page where the error was caught (https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_course) and check for any visible issues.

    I appreciate your help.
    Dione

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author prasunsen

    (@prasunsen)

    You have to check the error log and provide the exact error that happened.

    Thread Starter deenanc

    (@deenanc)

    I do not get an error. I literally get a blank page with nothing on it. I don’t even get the wordpress toolbar or anything. But if I try to create a new lesson, that page comes up so there is no problem creating a new lesson, just a new course.

    Plugin Author prasunsen

    (@prasunsen)

    There should still be an error in your server error log. Showing a blank page does not mean there is no error – it means that your server is configured to write errors only in the log and not show them on the screen.

    Thread Starter deenanc

    (@deenanc)

    I am so sorry to do this to you, but this is what I found in the error log, not sure what is relevant to the issue from it so I am posting all of it:

    162.210.96.127 - - [Wed Jul 20 22:14:34 2022] "GET /wp-content/uploads/bp-attachments/0/test.html HTTP/1.1" 302 243 "https://academy.spiritofesther.com/wp-content/uploads/bp-attachments/0/test.html" "WordPress/6.0.1; https://academy.spiritofesther.com"
    162.210.96.127 - - [Wed Jul 20 22:14:33 2022] "POST /wp-cron.php?doing_wp_cron=1658355273.2142300605773925781250 HTTP/1.1" 200 0 "https://academy.spiritofesther.com/wp-cron.php?doing_wp_cron=1658355273.2142300605773925781250" "WordPress/6.0.1; https://academy.spiritofesther.com"
    162.210.96.127 - - [Wed Jul 20 22:14:34 2022] "GET /?bp-attachment=test.html HTTP/1.1" 200 19589 "https://academy.spiritofesther.com/?bp-attachment=test.html" "WordPress/6.0.1; https://academy.spiritofesther.com"
    75.131.10.212 - - [Wed Jul 20 22:14:31 2022] "GET /wp-admin/post-new.php?post_type=namaste_lesson HTTP/1.1" 200 90727 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    75.131.10.212 - - [Wed Jul 20 22:14:37 2022] "GET /wp-content/plugins/bp-user-to-do-list/admin/wbcom/assets/js/wbcom-admin-setting.js?ver=1658355276 HTTP/1.1" 200 979 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    75.131.10.212 - - [Wed Jul 20 22:14:38 2022] "GET /wp-json/wp/v2/blocks?context=edit&per_page=100&_locale=user HTTP/1.1" 200 0 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    75.131.10.212 - - [Wed Jul 20 22:14:38 2022] "GET /favicon.ico HTTP/1.1" 200 0 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    75.131.10.212 - - [Wed Jul 20 22:14:40 2022] "GET /wp-content/uploads/2019/02/cropped-web-tab-1-32x32.png HTTP/1.1" 200 823 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    75.131.10.212 - - [Wed Jul 20 22:14:38 2022] "GET /wp-json/wp/v2/block-patterns/patterns?_locale=user HTTP/1.1" 200 0 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    75.131.10.212 - - [Wed Jul 20 22:14:38 2022] "GET /wp-json/?_fields=description%2Cgmt_offset%2Chome%2Cname%2Csite_icon%2Csite_icon_url%2Csite_logo%2Ctimezone_string%2Curl&_locale=user HTTP/1.1" 200 0 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    75.131.10.212 - - [Wed Jul 20 22:14:38 2022] "GET /wp-json/wp/v2/block-patterns/categories?_locale=user HTTP/1.1" 200 0 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    162.210.96.127 - - [Wed Jul 20 22:14:46 2022] "GET /wp-content/uploads/bp-attachments/0/test.html HTTP/1.1" 302 243 "https://academy.spiritofesther.com/wp-content/uploads/bp-attachments/0/test.html" "WordPress/6.0.1; https://academy.spiritofesther.com"
    75.131.10.212 - - [Wed Jul 20 22:14:45 2022] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 21 "https://academy.spiritofesther.com/wp-admin/post-new.php?post_type=namaste_lesson" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"
    162.210.96.127 - - [Wed Jul 20 22:14:46 2022] "GET /?bp-attachment=test.html HTTP/1.1" 200 19589 "https://academy.spiritofesther.com/?bp-attachment=test.html" "WordPress/6.0.1; https://academy.spiritofesther.com"
    75.131.10.212 - - [Wed Jul 20 22:14:45 2022] "GET /wp-admin/post-new.php?post_type=namaste_course HTTP/1.1" 200 39409 "https://academy.spiritofesther.com/wp-a
    Thread Starter deenanc

    (@deenanc)

    Additionally, when I try to create a new lesson, the following error comes up for a couple seconds and then the lesson creation page do opens up:

    Warning: Attempt to read property “post_name” on array in /home/www/academy.spiritofesther.com/wp-content/plugins/namaste-lms/models/lesson-model.php on line 359

    Warning: Attempt to read property “post_name” on array in /home/www/academy.spiritofesther.com/wp-content/plugins/namaste-lms/models/lesson-model.php on line 359

    Plugin Author prasunsen

    (@prasunsen)

    We’ll fix the post_name warning but this cannot be the reason for failing to publish.

    Thread Starter deenanc

    (@deenanc)

    Hmmm… what do you suggest then, short of me erasing my whole site and starting over? Is there any way for me to backup all the Namaste data and re-install? Please forgive if this is a silly question. I’m a little desperate at this point. Trying not to move to a different LMS, I am so used to this one.

    Plugin Author prasunsen

    (@prasunsen)

    You can email us and we’ll see if we can help. Contacts details are on the site.

    Thread Starter deenanc

    (@deenanc)

    Okay

Viewing 9 replies - 1 through 9 (of 9 total)
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