Title: Error in backing up website
Last modified: August 21, 2016

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# Error in backing up website

 *  [kellynguyen404](https://wordpress.org/support/users/kellynguyen404/)
 * (@kellynguyen404)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/error-in-backing-up-website/)
 * Hello,
 * The error my backup says my dropbox is full, although I have plenty of space 
   in my drop box. Any suggestions? Here is the email I get after the backup fails:
 * [ERROR] BackWPup log 22-Dec-2013 00:41: Full Backup
    From BackWPup Rite Oak ConsultingAdd
   contact Date Today 03:07
 * > <- <<- -> []
   >  [INFO] BackWPup version 3.0.13; WordPress version 3.6.1; A project
   > of Inpsyde GmbH developed by Daniel Hüsken [INFO] This program comes with ABSOLUTELY
   > NO WARRANTY. This is free software, and you are welcome to redistribute it 
   > under certain conditions. [INFO] Blog url: [http://www.riteoak.com/](http://www.riteoak.com/)[
   > INFO] BackWPup job: Full Backup; DBDUMP+FILE+WPEXP+WPPLUGIN [INFO] BackWPup
   > cron: 0 0 * * 0; Sun, 22 Dec 2013 @ 00:41 [INFO] BackWPup job started from 
   > wp-cron [INFO] PHP ver.: 5.2.17; cgi-fcgi; Linux [INFO] Maximum script execution
   > time is 30 seconds [INFO] MySQL ver.: 5.5.33-31.1 [INFO] curl ver.: 7.24.0;
   > OpenSSL/0.9.8t [INFO] Temp folder is: /home2/riteoak/public_html/wp-content/
   > uploads/backwpup-efeb0-temp/ [INFO] Logfile folder is: /home2/riteoak/public_html/
   > wp-content/uploads/backwpup-60f27-logs/ [INFO] Backup type is: archive [INFO]
   > Backup file is: /home2/riteoak/public_html/wp-content/uploads/backwpup-efeb0-
   > temp/backwpup_68ae07_2013-12-22_00-41-51.tar.gz [22-Dec-2013 00:41:51] 1. Try
   > to dump database … [22-Dec-2013 00:41:51] Connected to database riteoak_wrdp2
   > on localhost [22-Dec-2013 00:41:51] Dump database table “wp_bpspro_login_security”[
   > 22-Dec-2013 00:41:51] Dump database table “wp_bpspro_seclog_ignore” [22-Dec-
   > 2013 00:41:51] Dump database table “wp_commentmeta” [22-Dec-2013 00:41:51] 
   > Dump database table “wp_comments” [22-Dec-2013 00:41:51] Dump database table“
   > wp_links” [22-Dec-2013 00:41:51] Dump database table “wp_options” [22-Dec-2013
   > 00:41:51] Dump database table “wp_postmeta” [22-Dec-2013 00:41:51] Dump database
   > table “wp_posts” [22-Dec-2013 00:41:51] Dump database table “wp_term_relationships”[
   > 22-Dec-2013 00:41:51] Dump database table “wp_term_taxonomy” [22-Dec-2013 00:
   > 41:51] Dump database table “wp_terms” [22-Dec-2013 00:41:51] Dump database 
   > table “wp_usermeta” [22-Dec-2013 00:41:51] Dump database table “wp_users” [
   > 22-Dec-2013 00:41:51] Added database dump “riteoak_wrdp2.sql” with 1.90 MB 
   > to backup file list [22-Dec-2013 00:41:51] Database dump done! [22-Dec-2013
   > 00:41:51] 1. Trying to make a list of folders to back up … [22-Dec-2013 00:
   > 41:52] 966 folders to back up. [22-Dec-2013 00:41:52] 1. Trying to create a
   > WordPress export to XML file … [22-Dec-2013 00:41:52] Added XML export “Rite-
   > Oak-Consulting.wordpress.2013-12-22.xml” with 301.08 kB to backup file list.[
   > 22-Dec-2013 00:41:52] 1. Trying to generate a file with installed plugin names…[
   > 22-Dec-2013 00:41:53] Added plugin list file “Rite-Oak-Consulting.pluginlist.
   > 2013-12-22.txt” with 1.91 kB to backup file list. [22-Dec-2013 00:41:53] 1.
   > Trying to create backup archive … [22-Dec-2013 00:41:53] Compression method
   > is TarGz [22-Dec-2013 02:18:34] WARNING: Job restart due to inactivity for 
   > more than 5 minutes. [22-Dec-2013 09:03:25] WARNING: Job restart due to inactivity
   > for more than 5 minutes. [22-Dec-2013 09:07:48] Backup archive created. [22-
   > Dec-2013 09:07:49] Archive size is 7.60 GB. [22-Dec-2013 09:07:49] 7119 Files
   > with 21.29 GB in Archive. [22-Dec-2013 09:07:49] 1. Try to send backup file
   > to Dropbox … [22-Dec-2013 09:07:49] Authenticated with Dropbox of user Kelly
   > Nguyen (kellynguyen404@gmail.com) [22-Dec-2013 09:07:49] ERROR: Your Dropbox
   > appears to be full. [22-Dec-2013 09:07:49] Job has ended with errors in 30358
   > seconds. You must resolve the errors for correct execution.
 * Thank you.
 * Best Regards,
 * Kelly
 * [http://wordpress.org/plugins/backwpup/](http://wordpress.org/plugins/backwpup/)

Viewing 1 replies (of 1 total)

 *  [Caspar](https://wordpress.org/support/users/friendlyghost/)
 * (@friendlyghost)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/error-in-backing-up-website/#post-4438683)
 * Kelly, this has been fixed in 3.1.1 ([change log here](http://wordpress.org/plugins/backwpup/changelog/)).
   Have you updated yet? Can you confirm your backup works now?

Viewing 1 replies (of 1 total)

The topic ‘Error in backing up website’ is closed to new replies.

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 * Last reply from: [Caspar](https://wordpress.org/support/users/friendlyghost/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/error-in-backing-up-website/#post-4438683)
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