Hi, @olsonsp4c
We just released a new version 4.2, so would like to ask you to upgrade and let me know if warnings are removed for you
Waiting on your feedback
Thread Starter
Scott
(@olsonsp4c)
@ingasupranovich will do this now and report back. thankyou!
Thread Starter
Scott
(@olsonsp4c)
OK! it is better but now I get the following messages:
“Error: Unauthorized” when I connect (even though connection was successful and says it is connected.
AND on the subscription tab it says this:
“API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.”>Your Elegant Themes username or API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.”
but I think it said that before.
BUT it is sometimes showing up on the front end!
Hi, @olsonsp4c
1. Here are some materials on Elegant Themes, the issue seems to coming from them, there is the solution https://www.role-editor.com/forums/topic/strange-error-with-elegant-themes-when-attempting-to-update/
Also on how to update Elegant Theme just in case https://divitheme.net/how-to-update-divi-theme/
2. “Error: Unauthorized” would like to ask you to:
– disconnect the page
– log out
– log back in
– connect a page
Let me know what are your results
Thanks!
Thread Starter
Scott
(@olsonsp4c)
@ingasupranovich thank you. I will look into the Elegant Themes issue. After following these steps, I no longer get the “Error: Unauthorized” message.
Cool, keep me posted about Elegant Themes issue @olsonsp4c
