Support » Plugin: PayPal Plus for WooCommerce » ERROR Impossible to update the order, payment id is not valid.

  • Resolved pluxakamax

    (@pluxakamax)


    Hello!

    My customers cant Order with any of the Paypal Plus Plugin Payment Methods. The Inital Order get canceld and they get redirectet to the cart. When they now place the order again, it works, but i have 2 orders in the system.

    In the Error lo it says “ERROR Impossible to update the order, payment id is not valid.”.

    Ive compared the canceld order and the finished order from each customer and i think i found the problem.

    Im Using “YITH WooCommerce Points and Rewards Premium” Plugin. When a User redeem Points for an Discount, the Plugin generates a coupon code and assign it to the order. Then the Paypal Plus Payment Methods dont work and throw the customer back into the cart. The Order in the Background is in the System but not paied but with the redeemd Points. When a Customer is now a second time in the cart, he doesnt have the points applied and the paypal payment works.

    Hope you can help me 🙂

    The page I need help with: [log in to see the link]

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