Title: Error importing Google/Outlook CSV
Last modified: April 20, 2020

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# Error importing Google/Outlook CSV

 *  Resolved [mattwatt22](https://wordpress.org/support/users/mattwatt22/)
 * (@mattwatt22)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/error-importing-google-outlook-csv/)
 * I am trying to import contacts from a Gmail account. I have exported the list(
   424 contacts) to both Google CSV and Outlook CSV. In ProfileGrid I get multiple
   error messages that the email addresses are wrong and/or that the fields for 
   a contact don’t match those defined. The email addresses are valid in the CSV
   and as for the fields, why shouldn’t they match? It is an exported file from 
   Google Mail. What else should I check?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * (@profilegrid0)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/error-importing-google-outlook-csv/#post-12707746)
 * Hello [@mattwatt22](https://wordpress.org/support/users/mattwatt22/),
 * Thank you for writing to us.
 * In order to check the issue we will require CSV file. Please reach out to us 
   through our support page on our site and we can help you in order to allow us
   assist you further.
 *  Thread Starter [mattwatt22](https://wordpress.org/support/users/mattwatt22/)
 * (@mattwatt22)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/error-importing-google-outlook-csv/#post-12708656)
 * Thank you very much for your reply and double thanks that you want to check the
   original file. I’ll find out how to send you the original CSV file.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error importing Google/Outlook CSV’ is closed to new replies.

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## Tags

 * [contacts](https://wordpress.org/support/topic-tag/contacts/)
 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 2 replies
 * 2 participants
 * Last reply from: [mattwatt22](https://wordpress.org/support/users/mattwatt22/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/error-importing-google-outlook-csv/#post-12708656)
 * Status: resolved