Support » Plugin: EventCalendar » error image

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  • Hi, @josejavierfm!

    Thanks for posting about this issue!

    This is rather strange, it could be a conflict with your website theme settings. Could we please have a look at it?

    Please contact our team using this form and send the link to this forum topic. We will check the problem and post the solution here.

    Thank you! Have a wonderful day!

    Hello, @josejavierfm!

    Our development team has checked the issue and seems like this only occurs when the featured image is very large. When you set an image with smaller dimensions, the header image isn’t changed.

    Please try to resize the featured image of the event which you are having problems with.

    Also, the team notified, that this issue is not triggered by Event Calendar WD, since it does not touch the header of the page. It builds the content of the event inside the post container only.

    Cheers!

    Thread Starter josejavierfm

    (@josejavierfm)

    with image resized works fine.

    I don’t understand why it fails with big pictures.

    Thanks.

    Hello, @josejavierfm!

    It has something to do with your website theme, but in any case, we would not recommend having very large images on your site.

    The large images a significant impact on the site speed.
    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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