Fran, do you have a link to either of the images so I can test one for myself? You should not be seeing that message if your site Media settings are at their default (actually, what are your image sizes in the site’s Media settings? Specifically the Large image setting).
Hey Robin,
My large image dimensions are set to 1024×1024, I haven’t changed or added any of the other image dimensions from the default. Here is a link to one of the images that I’m trying:
http://staging1.columbiahypnosis.com/wp-content/uploads/2015/03/Eyes-Background1.jpg
Thanks so much for your help!
Fran
Fran, has the image you’re wanting to use been uploaded to the site you’re wanting to use it on, or is it external to the site (I mean, I can see it’s obviously been uploaded to a WP site, but has it been uploaded to the same site you’re wanting to use it on?)?
I ask because the plugin has to know the dimensions of the image, which it gets from the WP database. So although theoretically one could paste an image URL from anywhere on the internet to the featured image field, it will fail because WP doesn’t have access to the information it needs (such as the image width).
I don’t know that this is the issue you’re encountering, but I’m asking because the image does work for me if I upload it to a local site, but not if I just try to use the URL you provided (I get the error message you are seeing).
If you have uploaded the images to your site, though, then something strange is going on and I’m not able to duplicate–we may need to discuss privately so I can see the admin of your site.
Yes, it’s been uploaded to the site I want to use it on. Maybe it’s because it’s a staging site? Let me try it locally and get back to you.
Thanks!
Just did it on a local version and it did work, so it must have something to do with my staging setup. It’s on siteground, so I’ll open a ticket.
The one problem I saw was that when I added the text into the widget areas on the home page, they showed up above the header image, *sigh*. At this point my ideas for how I want things to look far outweigh my abilities! Thanks for taking all of this time with me.
I’m using the Ally theme from Appfinite, I understand you probably don’t have that one to test with. I guess I’ll just try something else.
I really appreciate your help.
Fran
If you want to shoot me info to log into the staging site, I’d be happy to take a look there.
Sorry, I do not have the Ally theme, but if you look at the front-page.php (may be home.php but I hope the former) for a line which probably starts out add_action( 'genesis_after_header', ... and looks like it adds your front page widget areas, you can add a later priority to that so that the widgets show below the plugin output. Example:
add_action( 'genesis_after_header', 'ally_add_front_page_widgets', 15 );
Setting this function (whatever it’s actually called, obviously I just made something up here) to a priority of 15 will ensure that the widgets load after the plugin image.
Sorry this is not working seamlessly for you! If we can sort out what the issue is, I think we’d both be happier.
