Support » Plugin: Simple Google reCAPTCHA » Error: Google reCAPTCHA verification failed. Unknown error

  • Resolved Trible

    (@trible)


    Two of my websites are now causing this error EVERYTIME I try to log in to update the sites.

    Both use DIFFERENT themes. One uses Thrive’s Rise theme while the other uses GeneratePress.

    In order to log in now, I have to access the site’s FTP and deactivate this plugin and then RE-activate it.

    Was sooooo hoping that an update of this plugin would solve this, but alas… nothing. Plllllleeeease fix?

    Thank you in advance,
    Trish

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Minor

    (@minor)

    Hi @trible,

    What’s the url of your website/s?

    Could be some cache problem, try to press CTRL+F5 in your browser (force page reload). Is your site/secret key really correct? Do you use reCAPTCHA in version 2 or 3 – invisible?

    Could be a problem with website hosting. Standard WordPress updates goes smoothly via administration?

    Thread Starter Trible

    (@trible)

    Hi @minor,

    Only the one continues with this error.

    They are both setup exactly the same, are on different servers but the same host. The only differences are the theme and some plugins, as they are for different purposes.

    Can I send you the URL in a private message? The option to add a URL is no longer being offered here.

    Thank you in advance,
    Trish

    Thread Starter Trible

    (@trible)

    Hmmm… am I being ignored?

    Plugin Author Minor

    (@minor)

    Hi @trible,

    I’m sorry, too busy – I give priority to my business. This plugin has no guaranteed support, you can use it or not, up to you.

    Looks like there is some plugin conflict. Unfortunately I have no capacity to solve every problem individually.

    If you find out which plugin, write it here and I take a look when I do next plugin update (unfortunately no idea when).

    Thread Starter Trible

    (@trible)

    Hi @minor,

    You may be right about finding another plugin. The other site is now acting up again too. 🙁

    Thanks for trying.

    Plugin Author Minor

    (@minor)

    Ok, I understand.

    Unfortunately it’s really hard to keep compatibility with tons of themes and other plugins.

Viewing 6 replies - 1 through 6 (of 6 total)
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