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  • Resolved kartmanco

    (@kartmanco)


    3 years, 2 months ago

    I am getting these messages on my Woo Commerce Home Screen and Analytics Screens. Any idea what could be causing these?

Viewing 5 replies - 1 through 5 (of 5 total)
  • samanthasdolls

    (@samanthasdolls)

    3 years, 1 month ago

    I am now having the same issue with my WooCommerce site. I have cleared the cache and removed plug-ins and tried to get the daily stats and it is still not working. Does anyone know what could be causing this?

    Thread Starter kartmanco

    (@kartmanco)

    3 years, 1 month ago

    I am having this happen on two of my websites.

    I have turned off every plugin except my the Woocommerce themes. I have also changed it over to just the Twenty twenty theme.

    I’m suspicious it may be something related to my hosting service of HostPapa.

    I am also using at least the minimum requirements for pHp and MariaDB.

    I have a green light on all the system requirements.

    xue28 (woo-hc)

    (@xue28)

    3 years, 1 month ago

    Hi @kartmanco

    Thanks for reaching out!

    I understand that you are unable to view the data on your site under WooCommerce > Analytics.

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Hi @samanthasdolls

    Thanks for reaching out!

    I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    Additionally, please include the requested information above as well.

    We’ll be more than happy to help there 🙂

    Thread Starter kartmanco

    (@kartmanco)

    3 years, 1 month ago

    WordPress Environment

WordPress address (URL): https://fertilitycarecs.com
    Site address (URL): https://fertilitycarecs.com
    WC Version: 7.3.0
    REST API Version: ✔ 7.3.0
    WC Blocks Version: ✔ 9.1.5
    Action Scheduler Version: ✔ 3.5.2
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_US
    External object cache: –

Server Environment

Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.84.0
    OpenSSL/1.1.1p

SUHOSIN Installed: –
    MySQL Version: 10.1.48-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

Database

WC Database Version: 7.3.0
    WC Database Prefix: fert_
    Total Database Size: 41.18MB
    Database Data Size: 36.10MB
    Database Index Size: 5.08MB
    fert_woocommerce_sessions: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    fert_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    fert_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    fert_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    fert_mailpoet_settings: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
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    fert_postexpirator_debug: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_postmeta: Data: 1.51MB + Index: 0.27MB + Engine MyISAM
    fert_posts: Data: 8.56MB + Index: 0.09MB + Engine MyISAM
    fert_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    fert_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    fert_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    fert_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_usermeta: Data: 0.07MB + Index: 0.03MB + Engine MyISAM
    fert_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    fert_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    fert_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    fert_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    fert_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    fert_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    fert_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    fert_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    fert_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    fert_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    fert_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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Post Type Counts

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Subscriptions

WCS_DEBUG: ✔ No
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Status report information

Generated at: 2023-02-14 12:30:39 -07:00
    `
    Thread Starter kartmanco

    (@kartmanco)

    3 years, 1 month ago

    Fatal Error Log.

    This seems old.

    2023-02-03T14:31:04+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 524288 bytes) in /home/cartd0/fertilitycarecs.com/wp-content/themes/Divi/functions.php on line 6456

    2023-02-03T14:31:06+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 524288 bytes) in /home/cartd0/fertilitycarecs.com/wp-content/themes/Divi/functions.php on line 6456

    2023-02-03T14:33:45+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 524288 bytes) in /home/cartd0/fertilitycarecs.com/wp-content/themes/Divi/functions.php on line 6456

    2023-02-03T14:33:47+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 524288 bytes) in /home/cartd0/fertilitycarecs.com/wp-content/themes/Divi/functions.php on line 6456

    2023-02-03T14:33:52+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 524288 bytes) in /home/cartd0/fertilitycarecs.com/wp-content/themes/Divi/functions.php on line 6456

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