Title: Error getting remote image https:// … Error: Forbidden
Last modified: November 26, 2019

---

# Error getting remote image https:// … Error: Forbidden

 *  Resolved [tomeryatir](https://wordpress.org/support/users/tomeryatir/)
 * (@tomeryatir)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-getting-remote-image-https-error-forbidden/)
 * Hey guys,
 * I’m trying to import products from one wordpress site to another.
    When i export
   and import the CSV file, i get the following error Error getting remote image
   [https://www.pet-supply.co.il/wp-content/uploads/2018/11/download-3.jpg](https://www.pet-supply.co.il/wp-content/uploads/2018/11/download-3.jpg).
   Error: Forbidden.
 * While the link is not broken and working, but doesnt let me import the images
   using the Woocommerce default import.
 * my website:
    [https://shop.ganyavnez.co.il/](https://shop.ganyavnez.co.il/) Any
   solutions?
    -  This topic was modified 6 years, 6 months ago by [tomeryatir](https://wordpress.org/support/users/tomeryatir/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-getting-remote-image-https-error-forbidden%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * (@rynald0s)
 * Automattic Happiness Engineer
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-getting-remote-image-https-error-forbidden/#post-12199892)
 * Hi [@tomeryatir](https://wordpress.org/support/users/tomeryatir/)!
 * It could be that the host/site itself is blocking the request.
 * Can you please share your CSV file with us so we can test it?
 * Cheers!
 *  Thread Starter [tomeryatir](https://wordpress.org/support/users/tomeryatir/)
 * (@tomeryatir)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-getting-remote-image-https-error-forbidden/#post-12200179)
 * [@rynald0s](https://wordpress.org/support/users/rynald0s/) hey, it seems to be
   the issue, though other importers (not the default one) could bypass it.
 * As for the blockage, is it server related or w/p related?
 *  [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * (@rynald0s)
 * Automattic Happiness Engineer
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-getting-remote-image-https-error-forbidden/#post-12204251)
 * Hi [@tomeryatir](https://wordpress.org/support/users/tomeryatir/)!
 * That would be server related and you can check it with your hosting provider.
 * Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error getting remote image https:// … Error: Forbidden’ is closed to 
new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

## Tags

 * [woocommerce import](https://wordpress.org/support/topic-tag/woocommerce-import/)

 * 3 replies
 * 2 participants
 * Last reply from: [Rynald0s](https://wordpress.org/support/users/rynald0s/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/error-getting-remote-image-https-error-forbidden/#post-12204251)
 * Status: resolved