Title: Error getting an API key?
Last modified: August 22, 2016

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# Error getting an API key?

 *  [kwaffmwp](https://wordpress.org/support/users/kwaffmwp/)
 * (@kwaffmwp)
 * [11 years ago](https://wordpress.org/support/topic/error-getting-an-api-key/)
 * Hello,
 * I received this message “There was an error getting an API key from the IPCheck
   server. If the problem persists please contact support.”
 * Can anyone assist please?
 * Thanks so much!
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [rolfsmeets](https://wordpress.org/support/users/rolfsmeets/)
 * (@rolfsmeets)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-getting-an-api-key/#post-5886337)
 * Same problem for me!
 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-getting-an-api-key/#post-5886338)
 * There is some relevant background info in [this](https://wordpress.org/support/topic/get-your-ithemes-brute-force-protection-api-key)
   topic.
 * Did some additional digging in the code and noticed that this is a 2 step process.
 * First an API key is requested.
    If the API key request is successfull a request
   to activate the obtained API key is done. It turns out that no matter which request
   fails, the same error message is displayed…
 * Would be nice to get a more specific error message indicating which request failed…
 * Anyway “keep trying till it works” seems to be the best strategy.
 * dwinden
 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-getting-an-api-key/#post-5886339)
 * [@kwaffmwp](https://wordpress.org/support/users/kwaffmwp/)
 * If you require no further assistance please mark the topic as ‘resolved’.
 * dwinden

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error getting an API key?’ is closed to new replies.

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## Tags

 * [api key](https://wordpress.org/support/topic-tag/api-key/)

 * 3 replies
 * 3 participants
 * Last reply from: [dwinden](https://wordpress.org/support/users/dwinden/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/error-getting-an-api-key/#post-5886339)
 * Status: not resolved