Support » Plugin: LH Buddypress Export Xprofile Data » Error generating report

Error generating report

  • Resolved nathan700

    (@nathan700)


    3 months ago

    Hi,

    I’ve been using this plugin (to export my user details) for a number of weeks and it’s had been working really well. However, just last week it’s been throwing an error.

    After adding a number of profile fields and clicking “generate report”, it opens a new tab, loads for a minute and returns the following error:

    “This Page isn’t working
    ‘My website URL’ is currently unable to handle this request.
    HTTP ERROR 500″

    I appreciate any ideas what may be causing this issue and how to resolve it.

    Thanks,
    Nathan

    • This topic was modified 3 months ago by nathan700.
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  • Plugin Author shawfactor

    (@shawfactor)

    3 months ago

    Nothing has changed in my plugin. As always before asking for support please test if the problem still occurs when you deactivate ALL (excepting buddypress itself) other plugins.

    Like I repeatedly say many (perhaps most) other plugins are poorly coded, so the actual problem likely a resides with them.

    Once you have followed through on that I am happy to investigate further.

    Plugin Author shawfactor

    (@shawfactor)

    3 months ago

    I am resolving this for good order. But will still monitor the thread and reopen if necessary.

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