Support » Plugin: LH Buddypress Export Xprofile Data » Error generating report

  • Resolved nathan700

    (@nathan700)


    Hi,

    I’ve been using this plugin (to export my user details) for a number of weeks and it’s had been working really well. However, just last week it’s been throwing an error.

    After adding a number of profile fields and clicking “generate report”, it opens a new tab, loads for a minute and returns the following error:

    “This Page isn’t working
    ‘My website URL’ is currently unable to handle this request.
    HTTP ERROR 500″

    I appreciate any ideas what may be causing this issue and how to resolve it.

    Thanks,
    Nathan

    • This topic was modified 5 months ago by nathan700.
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  • Plugin Author shawfactor

    (@shawfactor)

    Nothing has changed in my plugin. As always before asking for support please test if the problem still occurs when you deactivate ALL (excepting buddypress itself) other plugins.

    Like I repeatedly say many (perhaps most) other plugins are poorly coded, so the actual problem likely a resides with them.

    Once you have followed through on that I am happy to investigate further.

    Plugin Author shawfactor

    (@shawfactor)

    I am resolving this for good order. But will still monitor the thread and reopen if necessary.

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