Support » Plugin: Email Marketing by EmailOctopus » Error generated on Form Completion

Error generated on Form Completion

  • Resolved marstarcanada

    (@marstarcanada)


    3 years, 4 months ago

    Hi,
    We’re having difficulty getting a signup form working on the checkout page of our site.
    Using a EmailOctopus form, we get the following error from the checkout page only:

    {“error”:{“code”:”INVALID_PARAMETERS”,”message”:”Parameters are missing or invalid.”}}

    The same form on the front page works without issue.

    Have you seen this before?
    Regards,
    Payam

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ronald Huereca

    (@ronalfy)

    3 years, 4 months ago

    @marstarcanada

    Sorry for the delay in replying. I just tried the subscription form on your checkout page and it looks like it went through. Any insight on how to duplicate this bug?

    Thread Starter marstarcanada

    (@marstarcanada)

    3 years, 4 months ago

    Hi Ronald,
    I actually forgot this ticket was still open.
    I managed to get the subscription form working on our live site last week. I ended up implementing it via modifying the wordpress page, rather than using shortcode.

    Thanks regardless!
    Payam

    Plugin Author EmailOctopus

    (@emailoctopus)

    3 years, 3 months ago

    Glad to hear you got it sorted, Payam!

Viewing 3 replies - 1 through 3 (of 3 total)
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