Support » Plugin: Stream » Error from Stream when marking comments as spam

  • Resolved gahawkey

    (@gahawkey)


    Hi crew.

    Not sure of the connection, but I get the following error (plain text on white screen) when marking a few comments as spam:

    Fatal error: Call to undefined function mb_strtolower() in …/public_html/wp-content/plugins/stream/connectors/class-wp-stream-connector-comments.php on line 466

    Let me know if you need further info 🙂

    Cheers,
    Grant

    https://wordpress.org/plugins/stream/

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  • Hi Grant!

    You will need to contact your webhost to have them install the PHP multibyte extension on your server. This is a quite common extension that is usually already included on most hosts.

    You can point them here: http://php.net/manual/en/mbstring.installation.php

    We’ve opted to use mb_strtolower() rather than the traditional strtolower() in order to properly support certain languages that use non-Latin characters (such as Polish).

    Thread Starter gahawkey

    (@gahawkey)

    OK thanks for the info Frankie 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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