Title: error forbidden when running test
Last modified: May 23, 2017

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# error forbidden when running test

 *  Resolved [geckogirl](https://wordpress.org/support/users/geckogirl/)
 * (@geckogirl)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-forbidden-when-running-test/)
 * I have just had an SSL installed on my domain and from the ssl2buy.com/wiki/why-
   no-padlock checker see there are some unsecure items. I installed your plugin
   but no matter which HTTPS detection setting I use I always get an “Error – Forbidden”
   error so I cannot progress to the next stage of trying to fix any of the unsecure
   items. my domain is pay.hotguidebelize.com – any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-forbidden-when-running-test/#post-9162064)
 * G’day geckogirl,
 * Your website seems to be working OK, it is loading everything with HTTPS. However,
   it’s loading this image from a website with an invalid certificate:
 * [https://hotguidebelize.com/pay/wp-content/uploads/2017/04/background-web-image.png](https://hotguidebelize.com/pay/wp-content/uploads/2017/04/background-web-image.png)
 * Either that site needs to fix its certificate problem, or you should load that
   image onto your site and serve it from there.
 * cheers,
    Ross
 *  [jcdavid](https://wordpress.org/support/users/jcdavid/)
 * (@jcdavid)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-forbidden-when-running-test/#post-9163209)
 * The certificate is issued on a single sub-domain only (pay.hotguidebelize.com)
   and its working correctly.
 * ![comodo dv ssl](https://i0.wp.com/i.imgur.com/IF7EImT.png)
 * When access your root domain hotguidebelize.com, getting warning message “NET::
   ERR_CERT_COMMON_NAME_INVALID”.
 * ![SSL certificate common name mismatch error](https://i0.wp.com/i.imgur.com/uNqsVsg.
   png)
 * I think that your domain pointed to shared IP addresses and one of hosting company
   customer has installed SSL certificate on shared host.
 * As well, I would like to suggest you to install wildcard SSL certificate that
   can secure your root domain and its all sub-domains. Your certificate provider(
   SSL2BUY) offers lowest price $38 wildcard certificate
    -  This reply was modified 9 years, 1 month ago by [jcdavid](https://wordpress.org/support/users/jcdavid/).
    -  This reply was modified 9 years, 1 month ago by [jcdavid](https://wordpress.org/support/users/jcdavid/).
    -  This reply was modified 9 years, 1 month ago by [jcdavid](https://wordpress.org/support/users/jcdavid/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error forbidden when running test’ is closed to new replies.

 * ![](https://ps.w.org/ssl-insecure-content-fixer/assets/icon-256x256.png?rev=2590634)
 * [SSL Insecure Content Fixer](https://wordpress.org/plugins/ssl-insecure-content-fixer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ssl-insecure-content-fixer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ssl-insecure-content-fixer/)
 * [Active Topics](https://wordpress.org/support/plugin/ssl-insecure-content-fixer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ssl-insecure-content-fixer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ssl-insecure-content-fixer/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [jcdavid](https://wordpress.org/support/users/jcdavid/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/error-forbidden-when-running-test/#post-9163209)
 * Status: resolved