Error “Forbidden. Sender blacklisted” when trying to register in chrome | WordPress.org

Resolved Anastasia
(@anastasia08)

2 years, 7 months ago

Dear Developers, we encountered this problem – when trying to register with specific wholesale role in chrome browser in desktop version the following error occurs: ” Forbidden. Sender blacklisted”.
In mobile version of chrome browser and in microsoft edge everything is fine. Only in chrome desktop version such error occurs. We don’t know why it happens. Could you please check this and fix it if possible.

Would be grateful in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author WebWizards
(@webwizardsdev)

2 years, 7 months ago

Hi there,

I can tell you this text “Forbidden. Sender blacklisted” is not coming from our plugin (the text does not exist in our code).

So there is some other plugin on your site that is blocking the registration.

I googled that error and I think it’s coming from this plugin: Spam protection, AntiSpam, FireWall by CleanTalk

https://wordpress.org/support/topic/forbidden-sender-blacklisted-2/

I’d suggest to try and check that plugin’s settings: WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings

Thread Starter Anastasia
(@anastasia08)

2 years, 7 months ago

Thank you so much, yes, we are actually using the anti-spam plugin CleanTalk and will check the settings.
Again thank you so much! Your support is superb! The best

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error “Forbidden. Sender blacklisted” when trying to register in chrome’ is closed to new replies.

2 replies
2 participants
Last reply from: Anastasia
Last activity: 2 years, 7 months ago
Status: resolved