• Resolved geri777

    (@geri777)


    I have the following problem: I have new installation of Yoast SEO from today. When I click to create a new robots.txt file see the HTML code of the backoffice form instead of the page. This is, because the response header of the page is “text/plain” instead of “text/html”. I used Chrome, will try with other browsers now.
    Request:

    :method: POST
    :path: /wp-admin/admin.php?page=wpseo_tools&tool=file-editor
    :scheme: https
    accept: text/plain
    accept-encoding: gzip
    accept-language: de,en-US;q=0.9,en;q=0.8
    cache-control: no-cache
    content-length: 143
    content-type: application/x-www-form-urlencoded

    Response:

    cache-control: no-cache, must-revalidate, max-age=0
    content-encoding: gzip
    content-length: 50870
    content-type: text/plain; charset=utf-8
    date: Fri, 11 Jun 2021 08:32:11 GMT
    expires: Wed, 11 Jan 1984 05:00:00 GMT
    referrer-policy: strict-origin-when-cross-origin
    server: Apache/2.4.41 (Ubuntu)
    vary: Accept-Encoding
    x-frame-options: SAMEORIGIN
    • This topic was modified 2 years, 10 months ago by geri777.
    • This topic was modified 2 years, 10 months ago by geri777.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter geri777

    (@geri777)

    Strange – using Firefox I receive the correct header (text/html) and everthing works. Firefox sends the correct “accept” header – while Chrome sends “text/plain” in that header.

    • This reply was modified 2 years, 10 months ago by geri777.
    • This reply was modified 2 years, 10 months ago by geri777.
    Thread Starter geri777

    (@geri777)

    Ok, same in Firefox!! But it only occurs when creating a new robots.txt file.
    When I click the back button after the file has been created, everything is fine.
    Seems to be a bug.

    Plugin Support devnihil

    (@devnihil)

    We’re sorry to hear you are experiencing this issue on your site.

    Can you please confirm you are using the most recent release of Yoast SEO version 16.4? You can learn more about updating here: https://yoast.com/help/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.7.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    If you have confirmed both WordPress, Yoast SEO, and all of your site’s other plugins and themes are up to date and the problem is still occurring, we would next recommend performing a conflict check. A plugin or theme conflict can sometimes cause functionality problems, errors, or unexpected behavior from the plugin. If you are unfamiliar with checking for conflicts, we have a step by step guide on how to check for conflicts available here: How to check for plugin conflicts.

    Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict check without affecting normal visitors to your site.

    Can you please confirm you have performed a complete conflict check by disabling other plugins, and resetting the theme to a default such as TwentyTwentyOne and let us know the results?

    If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error for /wp-admin/admin.php?page=wpseo_tools&tool=file-editor’ is closed to new replies.