Title: Error for subscribing
Last modified: May 8, 2020

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# Error for subscribing

 *  Resolved [Nur Islam](https://wordpress.org/support/users/nurjoyislam/)
 * (@nurjoyislam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-for-subscribing/)
 * Hi,
    I have moved my website to a new domain. The icegram Email Subscriber is
   asking for a server password(the wp-admin folder is password protected). [Please check this link for the screenshot](https://ibb.co/R2WVMQy).
 * I have password-protected the wp-admin folder from hosting. It is asking the 
   same password. In the previous domain it was working fine with the password-protected
   wp-admin folder.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-for-subscribing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [vaksupport](https://wordpress.org/support/users/vaksupport/)
 * (@vaksupport)
 * [6 years ago](https://wordpress.org/support/topic/error-for-subscribing/#post-12838048)
 * Hello,
 * We’re sorry for not responding in a timely bound fashion.
 * I’ve had a quick conversation with our development team about the prompt to authenticate.
 * They said that the password alert being asked seems to coming from the server
   security system and we do not ask for authentication as shown in the screenshot(
   for Email Subscribers or our other plugins).
 * We request you to consult with your webhost and let us know if you need any additional
   information. We’ll be happy to assist you.
    -  This reply was modified 6 years ago by [vaksupport](https://wordpress.org/support/users/vaksupport/).

Viewing 1 replies (of 1 total)

The topic ‘Error for subscribing’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [vaksupport](https://wordpress.org/support/users/vaksupport/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/error-for-subscribing/#post-12838048)
 * Status: resolved