Title: Error Finding Uploaded file
Last modified: December 2, 2022

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# Error Finding Uploaded file

 *  Resolved [dialjam](https://wordpress.org/support/users/dialjam/)
 * (@dialjam)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-finding-uploaded-file/)
 * I’m using Product csv Import Suite and i’m receiving the ‘Error Finding Uploaded
   file’ after submit the csv file. I’ve made the test with your demo site and i
   receive the same error, even with a sample-demo csv

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Amir A. (woo-hc)](https://wordpress.org/support/users/amiralifarooq/)
 * (@amiralifarooq)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-finding-uploaded-file/#post-16262524)
 * Hi [@dialjam](https://wordpress.org/support/users/dialjam/),
 * For us to take a better look, please provide the following information:
 * — Send us a link to the CSV you are working with (it could be only 1 product,
   it could be a sample).
 * For sharing files you can use [https://www.file.io/](https://www.file.io/), Dropbox,
   or Google Drive (Links need to be public) – you will want to upload the file 
   and then send us the URL generated.
 * Also, could you please share a copy of your site’s System Status? You can find
   it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
   Once you’ve done that, paste it here in your response.
 * We’ll keep an eye on our inbox for your response.
 *  Thread Starter [dialjam](https://wordpress.org/support/users/dialjam/)
 * (@dialjam)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-finding-uploaded-file/#post-16262778)
 * Hi, thanks for your answer
 * I’ve been using all these files for my tests:
    – [https://drive.google.com/drive/folders/1wmhn6BecZHCwMmTIBxGD3-QDUdd6RUYe?usp=share_link](https://drive.google.com/drive/folders/1wmhn6BecZHCwMmTIBxGD3-QDUdd6RUYe?usp=share_link)
 * Inside the drive link there is a .txt with the Woocommerce System report
 *  [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * (@xue28)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-finding-uploaded-file/#post-16267281)
 * Hi [@dialjam](https://wordpress.org/support/users/dialjam/)
 * I understand taht you are using the premium plugin [Product CSV Import Suite](https://woocommerce.com/products/product-csv-import-suite/?quid=47da4b5b41258395fd41f00299746642)
   here.
 * If you have a valid subscription with us, can you please [open a support request](https://woocommerce.com/my-account/create-a-ticket/)
   for us to investigate further about your issue?
 * Please include a link to this forum thread for us to check what has been done
   so far.
 * Meanwhile, I will be marking this thread as resolved since our Happiness Engineers
   would better help you there. Should you have further inquiries, kindly [create a new topic here](https://wordpress.org/support/plugin/woocommerce/#new-topic-0).
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error Finding Uploaded file’ is closed to new replies.

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## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)

 * 3 replies
 * 2 participants
 * Last reply from: [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/error-finding-uploaded-file/#post-16267281)
 * Status: resolved