Title: error field missing creating new ticket
Last modified: August 13, 2023

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# error field missing creating new ticket

 *  Resolved [sodipyme](https://wordpress.org/support/users/sodipyme/)
 * (@sodipyme)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/error-field-missing-creating-new-ticket/)
 * Hi, we have a problem when create a ticket receive the message “required field
   missing”
 * thanks for this great plugin.
    -  This topic was modified 2 years, 9 months ago by [sodipyme](https://wordpress.org/support/users/sodipyme/).

Viewing 1 replies (of 1 total)

 *  [miliighe](https://wordpress.org/support/users/miliighe/)
 * (@miliighe)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/error-field-missing-creating-new-ticket/#post-16970022)
 * Hello [@sodipyme](https://wordpress.org/support/users/sodipyme/),
 * Thanks for contacting us. I hope you are doing well.
 * Please make sure, you have set default values for all your required fields, you
   can check this from Support > Custom Fields > Ticket fields.
 * Also, make sure, you have checked the checkboxes for GDPR and terms and conditions
   at the end of the ticket form as shown in the attachment.
 * [https://www.awesomescreenshot.com/image/42194570?key=907e9137af74bc986f0fe2a55c7fa7f4](https://www.awesomescreenshot.com/image/42194570?key=907e9137af74bc986f0fe2a55c7fa7f4)
 * If this does not resolve the issue, please try on different browser and using
   different users.
 * Thank you.

Viewing 1 replies (of 1 total)

The topic ‘error field missing creating new ticket’ is closed to new replies.

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## Tags

 * [new ticket](https://wordpress.org/support/topic-tag/new-ticket/)
 * [support candy](https://wordpress.org/support/topic-tag/support-candy/)

 * 1 reply
 * 2 participants
 * Last reply from: [miliighe](https://wordpress.org/support/users/miliighe/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/error-field-missing-creating-new-ticket/#post-16970022)
 * Status: resolved